Analysis Skills, Artificial Intelligence (AI), Artificial Intelligence (AI) Programming Languages, Best Practices, Communication Skills, Computer Security, Data Management, Data Modeling, Improvement Metrics, Incident Response, Interoperability, Lead Generation, Leadership, Machine Learning, Multiplatform/Cross-Platform, On Call, Presentation/Verbal Skills, Product Development, Product Engineering, Productivity Management, Project/Program Management, Quality Metrics, Risk Analysis, Schedule Development, Software Development, Software Development Lifecycle (SDLC), Strategic Planning, System Integration (SI), Systems Administration/Management, Team Player, Technical Leadership, Telemetry, Testing, Writing Skills
B2B SAAS data observability software. Join the company that's building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world's biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what's next. We're one of the fastestgrowing private companies and a leading player in a massive, fastmoving market. With a global workforce, we're remotefirst and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You'll Love This Role We are seeking an ambitious Staff Technical Program Manager who puts customers first and will deliver our most challenging product development programs. This includes managing program schedules, identifying risks and clearly communicating them to program stakeholders. We are looking for people who love to get stuff done, and laugh a bit along the way. Cribl is a serious company that doesn't take itself too seriously. You will be a key contributor to the success of the Product and Engineering teams and shape the future of the Technical Program Management role at Cribl. This role reports to the Senior Manager of Technical Program Management. As An Active Member Of Our Team, You Will... Collaborate on the engineering organization's pivot to an agent-first Software Development Life Cycle (SDLC) across requirements, design, implementation, testing, and deployment. Manage cross-system integration and interoperability of the org-wide AI workflow, ensuring agents across Core Platform, SRE, and Support communicate effectively. Partner with AI Engineering to ensure operational readiness for AI-owned capabilities and systems, including defining clear escalation paths, incident handling procedures and Go-to-Market readiness. Provide leadership for development initiatives and lead the end to end delivery of the most complex initiatives across multiple teams, ensuring successful outcomes. Be a change advocate responsible for initiating and leading multiple organizations through pivots needed to address shifts in business trends and priorities. Drive Technical Program Management best practices and develop best of class software development processes. Use deep technical skills and domain knowledge to influence the strategic direction of teams and the department. Define and track improvement to metrics for quality and performance across complex projects involving many teams. Develop methods for ongoing communication of planning, program status, issues, and risks to stakeholders. We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours If You've Got It - We Want It 5+ years of leadership experience on software teams as a Technical Program Manager or Development Manager Machine learning experience, ideally in applied settings where models or AI systems were shipped, integrated, evaluated, or operated in production Working knowledge of Agentic AI (e.g., machine learning, model lifecycle, data pipelines) Experience designing workflows where AI accelerates execution (coding, triage, diagnostics) without compromising system quality or increasing on-call burden. Fluency in providing deep technical, product, and user context to AI systems to achieve high-quality output. Experience delivering complex projects or solutions that span different groups within an organization Excellent verbal and written skills coupled with an ability to present to all levels in an organization, whether explaining your team's analyses and recommendations to executives or discussing the technical trade-offs in product development wit