Staff Solution Architect

Live Oak Bancshares Inc

Wilmington, NC

JOB DETAILS
SKILLS
Adoption, Adverse Events, Amazon Web Services (AWS), Analysis Skills, Application Programming Interface (API), Architectural Analysis, Architectural Services, Artificial Intelligence (AI), Banking Services, Best Practices, Blockchain, Budgeting, Business Banking, Business Strategy, Cloud Applications, Communication Skills, Continuous Improvement, Cross-Functional, Customer Support/Service, Distributed Computing, Documentation, Emerging Technology, Employee Benefits, Enterprise Architecture, Financial Services, GraphQL, ITIL (IT Infrastructure Library), Industry Standards, Industry/Trade Analysis, Information Technology & Information Systems, Interpersonal Skills, Leadership, Loan Regulations, Loans, Machine Learning, Maintain Compliance, Messaging Technology, Microservices, Microsoft Windows Azure, Negotiation Skills, Problem Solving Skills, Procedure Development, Process Development, Project/Program Management, Prototyping, Quality Metrics, REST (Representational State Transfer), Regulations, Regulatory Compliance, Regulatory Requirements, Requirements Management, Right-Sizing, Risk Management, Small Business, Software Development, Software Development Lifecycle (SDLC), Software Engineering, Sustainability, System Architecture, TOGAF - The Open Group Architecture Framework, Team Player, Technical Delivery, Technical Leadership, Technical/Engineering Design, Technology Analysis, User Interface/Experience (UI/UX), eSourcing
LOCATION
Wilmington, NC
POSTED
30+ days ago

About Us

Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be Americas Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

How This Role Impacts Live Oak and Its People

The Staff Solution Architect is a critical connector across Live Oaks technology landscape, responsible for designing and driving end-to-end solution architectures for major initiatives that span complex systems and multiple business units. Reporting to the Director of Enterprise Architecture, this role translates business needs into cohesive, well-architected solutions that bring together software engineering, data, infrastructure, and vendor capabilities into a unified whole.

This is someone who sees the complete picture-who can take the individual puzzle pieces owned by different teams and vendors, assemble them into a compelling technical narrative, and ensure everyone involved understands how the parts connect. The Staff Solution Architect doesnt need to have every answer, but they know exactly who to bring to the table to get to the right one. They then document and communicate that answer with the clarity and precision the organization needs to execute confidently.

By bridging the gap between business strategy, technical architecture, and delivery execution, this role directly accelerates Live Oaks ability to ship high-quality solutions that are sound from a business, information, and technical standpoint.

What Youll Do at Live Oak

Solution Design & Architecture

• Lead end-to-end solution architecture for major projects involving complex, multi-system environments and cross-functional business units. • Conduct architectural evaluations and analyze the existing technology environment to inform solution design decisions. • Define solution prototypes, reference architectures, and integration patterns that ensure consistency, scalability, and maintainability. • Evaluate and recommend technologies, platforms, and vendors, balancing innovation with pragmatism and long-term sustainability. • Ensure all solution designs comply with enterprise architecture standards, principles, and strategic guidelines.

Cross-Functional Orchestration & Collaboration

• Serve as the connective thread between internal software engineering, data, IT, and infrastructure teams and external vendors, ensuring all parties are aligned on the solution vision. • Define collaboration frameworks that bring the right people together at the right time to resolve technical questions and design challenges. • Facilitate solution design sessions, technical reviews, and architecture discussions that drive toward clear, well-documented outcomes. • Partner closely with project management to align integration strategies with project objectives, timelines, and budgets.

Documentation & Communication

• Tell the story of how individual components come together into a cohesive solution-translating complex technical architectures into clear narratives for diverse audiences including executive leadership, business partners, and engineering teams. • Develop and maintain comprehensive solution documentation including architecture diagrams, integration maps, decision records, and technical specifications. • Communicate technical aspects, risks, trade-offs, and progress with clarity and confidence to stakeholders at all levels.

Delivery & Risk Management

• Define procedures and processes that ensure successful solution delivery from design through implementation. • Identify, evaluate, and mitigate technical risks across the solution lifecycle, including performance, security, and user experience considerations. • Oversee solution development to ensure adherence to architectural intent, quality standards, and regulatory requirements. • Analyze and address technical and business requirements, ensuring solutions are right-sized for the problem at hand.

How Youll Do It

• By orchestrating-not dictating. You pull the right people into the room, facilitate productive discussions, and synthesize diverse inputs into a clear path forward. • By communicating with precision and empathy. You translate technical complexity into language that resonates with engineers, business leaders, and vendors alike, using influence and negotiation to drive alignment. • By taking responsibility for projects from inception to completion, managing expectations across a broad set of stakeholders and influencing outcomes without direct authority. • By developing innovative problem-framing approaches that enhance efficiency and help teams see challenges from new angles. • By maintaining a relentless focus on detail-understanding that the success of a complex solution depends on constant, consistent evaluation of every component, no matter how small. • By staying current with emerging technologies, industry trends, and architectural best practices in financial services, and recommending adoption where it creates genuine value. • By executing and adapting established processes through cross-functional collaboration to achieve organizational goals, and identifying gaps that need to be addressed for continuous improvement. • By building trust and credibility through deep technical knowledge, strong people skills, and a track record of delivering well-managed, well-documented solutions. • Maintain a high standard of regulatory awareness including BSA, AML, CIP, and OFAC.

Required Experience

• 10+ years of professional experience in technology roles within financial services, with demonstrated progression in solution architecture, systems architecture, or technical leadership. • Strong understanding of the banking and financial services landscape, including payments, lending, regulatory compliance, and core banking systems. • Proven experience designing and delivering end-to-end solutions in complex, multi-vendor, multi-system environments. • Extensive knowledge of integration architecture patterns including APIs (REST, GraphQL), messaging systems, event-driven architecture, and enterprise integration platforms. • Broad technical fluency spanning application development, cloud platforms (AWS, Azure), data architecture, infrastructure, and security. • Demonstrated ability to lead through influence rather than authority, building consensus across diverse teams and stakeholders. • Excellent communication skills with a proven ability to articulate complex technical concepts to audiences ranging from engineers to executives. • Strong analytical and problem-solving abilities with a track record of resolving ambiguous, multifaceted challenges. • Experience with modern architectural patterns including microservices, domain-driven design, event sourcing, and distributed systems. • Mastery of the software development lifecycle with the ability to provide credible technical guidance across disciplines.

Preferred Experience

• Experience with emerging technologies including blockchain, artificial intelligence/machine learning, and advanced data platforms. • Familiarity with industry standards and compliance in Service Integration & Management (SIAM). • Experience with architecture governance frameworks, technology radar processes, and architectural decision records (ADRs). • Relevant certifications such as AWS Certified Solutions Architect, TOGAF, or ITIL. • Fintech or digital banking experience with exposure to modern lending, payments, or deposit platforms.

Our Values

• Dedication: Possess a deep commitment to Live Oak Banks mission and core values, exemplified through a strong work ethic, adaptability and pride in your work. • Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality. • Respect: Treat everyone with courtesy, politeness, and kindness. • Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems. • Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more.

For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/

Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at HumanResources@liveoak.bank.

EEO is the Law

Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.

About the Company

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Live Oak Bancshares Inc