Staff Product Manager, Commercial Software Platform Sales Enablement
At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.
Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.
The Role:
The Staff Product Manager, Commercial Software Platform Sales Enablement owns and drives the Commercial Catalog, Pricing & Billing workstream. In this role, you will define the product vision and roadmap for how we package, price, and bill our commercial software offerings, enabling sales teams to confidently sell and scale our portfolio.
You will partner closely with Sales, Finance, Legal, Engineering, and Operations to deliver a modern, flexible commercial platform that supports complex offers, multi-channel selling, and frictionless quote-to-cash experiences.
If you are excited about building the commercial backbone that powers how we sell and monetize software at scale, and enjoy working at the intersection of sales, finance, and technology, we'd love to hear from you.
What You'll Do (Responsibilities):
- Commercial Catalog & Pricing Strategy: Own the commercial catalog and pricing strategy for software products, bundles, and add-ons. Define how offers are modeled in the catalog, including tiers, bundles, discounts, and promotions that support diverse customer segments and channels. Ensure catalog and pricing structures are scalable, governable, and aligned with finance and legal standards.
- Billing & Monetization Leadership: Lead the billing and monetization workstream across the full quote-to-cash lifecycle, including quoting, order management, rating, invoicing, payments, adjustments, and renewals. Partner with Finance/Accounting to ensure revenue recognition, taxation, and compliance requirements are met. Work with Engineering to translate business rules into robust, configurable billing capabilities and APIs.
- Roadmap, Execution & Adoption: Build and maintain a clear, prioritized roadmap for catalog, pricing, and billing capabilities across the Commercial Software Platform. Lead discovery with Sales, Sales Operations, and Commercial teams to understand pain points and translate them into impactful features. Collaborate with Engineering to shape initiatives/EPICs and featureswhile Engineering owns user stories and detailed acceptance criteriamaking trade-offs that balance value, feasibility, and risk.
- Cross-Platform Alignment & Go-to-Market: Engage with Commercial Platform Product and Engineering teams to ensure interlock on vision, dependencies, and implementation planning. Partner with Enablement to successfully launch new capabilities, including playbooks, training, and go-to-market coordination that drive adoption and measurable business impact.
- Data-Driven Optimization: Define and track key success metrics (e.g., catalog accuracy, quote cycle time, billing accuracy, discounting discipline, revenue realization). Use data and experiments to refine pricing constructs, simplify offers, and reduce friction for sellers and customers. Identify and mitigate operational and customer-impacting issues across catalog, pricing, and billing flows, driving continuous improvement.
- Commercial Governance & Source of Truth: Establish clear governance for catalog changes, pricing approvals, and discounting policies. Align stakeholders around a single commercial source-of-truth for products, offers, and terms. Communicate vision, decisions, and trade-offs clearly to executive, business, and technical audiences, driving alignment across Sales, Finance, Legal, and Engineering.
Your Skills & Abilities (Required Qualifications):
- 10+ years of overall industry experience, with Staff-level Product Management or closely related experience in e-commerce, SaaS, e-commerce, or enterprise platforms.
- Hands-on experience with catalog, pricing, CPQ (configure-price-quote), billing, or ERP/monetization platforms (e.g., Salesforce CPQ, Zuora, SAP, Oracle, custom billing systems).
- Strong understanding of quote-to-cash processes (quoting, contracting, pricing, invoicing, payments, renewals).
- Demonstrated ability to own a product area end-to-end, including strategy, roadmap, requirements, execution, and post-launch optimization.
- Proven ownership mindset, with a track record of leading large, ambiguous problem spaces from concept to outcome.
- Comfort working with technical teams, including discussing APIs, data models, architecture trade-offs, and system integrations.
- Proven track record of influencing cross-functional stakeholders and driving alignment across Sales, Finance, Legal, and Engineering.
- Strong leadership and communication skills, with the ability to simplify complex topics, drive decisions, and inspire confidence across levels.
What Can Give You a Competitive Edge (Preferred Qualifications):
- Experience in automotive, mobility, industrial, or other complex B2B domains.
- Background in subscriptions, usage-based pricing, or multi-year contracts.
- Prior work on global catalogs supporting multiple regions, currencies, tax regimes, and channels.
- Prior experience with the Zuora Billing Platform is a strong advantage.
Leadership Competencies:
- End-to-End Ownership: Operates as an owner for the commercial catalog, pricing, and billing domain, connecting strategy to execution and measurable outcomes across the quote-to-cash lifecycle.
- Systems & Platform Thinking: Understands how catalog, pricing, CPQ, billing, and ERP/monetization platforms fit together, making design and prioritization decisions that support scalable, governable, and compliant solutions.
- Cross-Functional Influence: Builds strong partnerships with Sales, Finance, Legal, Engineering, and Operations; drives alignment across diverse stakeholders and reconciles competing priorities through clear communication and data-driven decisions.
- Customer & Seller Empathy: Balances the needs of customers, sellers, and operators, designing experiences and tools that reduce friction, improve accuracy, and enable confident selling at scale.
Company vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, though which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel <25% for this role. This job may be eligible for relocation benefits.