About the Role
Gap Inc. is seeking a Staff Network Engineer - Stores Network to lead the evolution of our retail store network infrastructure across North America and global markets. This role is both hands-on and strategic, responsible for shaping the architecture, reliability, and scalability of the networks that power thousands of Gap Inc. stores.
As a senior technical leader within the Infrastructure Engineering organization, you will define standards, drive innovation, and influence cross-functional teams to enable secure, resilient, and highly available connectivity. This role plays a critical part in supporting Store Wi-Fi LAN WAN SD-WAN 5G and IoT ecosystems, enabling Gaps Store of the Future vision.
What Youll Do
Key Outcomes & Responsibilities
Raise the Technical and Operational Bar • Define and evolve store network reference architectures supporting Wi-Fi LAN WAN SD-WAN and 5G connectivity • Lead store network modernization initiatives to improve uptime, resiliency, and performance across thousands of retail locations • Establish engineering standards and best practices aligned with enterprise architecture and security requirements • Partner with Security and Digital teams to ensure store networks support customer-facing and business-critical applications
Enable Store of the Future & Innovation • Architect network solutions that support IoT and smart store devices, including POS systems, handhelds, kiosks, cameras, sensors, and emerging in-store technologies • Collaborate with product and store technology teams to enable pilots and new in-store capabilities • Evaluate and influence adoption of new networking technologies and vendor solutions to support future retail experiences
Deliver Resilient Scalable Store Connectivity • Engineer highly available and fault-tolerant connectivity for retail stores, including primary and backup paths, broadband, LTE, and 5G • Act as the highest-level technical escalation point for complex or systemic store network issues • Lead deep root cause analysis and drive long-term corrective actions tied to reliability metrics • Improve observability, failover behavior, and performance across the store network platform
Drive Automation Standards & Engineering Excellence • Influence automation strategies to reduce manual effort, configuration drift, and operational risk • Define scalable deployment and lifecycle management models for store network infrastructure • Establish documentation design standards and operational runbooks to support consistent execution at scale
Partner Lead and Influence • Collaborate closely with Infrastructure Security, Cloud, and Store Technology product teams across Gap Inc. • Work with telecom providers, ISPs, and network vendors to shape solutions and resolve systemic issues • Provide technical mentorship and guidance to engineers across the organization • Influence outcomes through expertise, strong communication, and technical credibility
Required Qualifications
10 years of experience designing and supporting large-scale enterprise or retail networks Deep expertise in Store Wi-Fi LAN WAN SD-WAN and branch connectivity Strong hands-on experience with Cisco and Juniper networking platforms Advanced knowledge of routing and switching, BGP, OSPF, VLANs, QoS Experience supporting IoT and store-critical devices in highly available environments Strong understanding of network security principles, segmentation, firewalls, VPNs, and DNS security Proven ability to lead architecture decisions and resolve complex, ambiguous technical problems
Preferred Qualifications
Experience supporting global retail environments with hundreds or thousands of stores Experience with cloud-managed networking platforms, such as Cisco Meraki Familiarity with cloud networking, AWS, Azure, or GCP Automation or scripting experience, Python, APIs, Infrastructure as Code Industry certifications, such as CCNP, CCIE, JNCIP, JNCIE, or equivalent experience