The Staff Counsel - Liability Claims leads all aspects of liability claims management for a large commercial transportation and logistics company with a fleet primarily leased from independent contractors. They are responsible for the strategic direction, financial oversight, and operational execution of the company’s liability claims program — encompassing commercial auto liability, cargo claims, general liability, and catastrophic loss events. They serve as the primary liaison between operations, external legal counsel, insurers, and senior leadership on all claims-related matters. As part of claims management, they are responsible for managing complex trucking and transportation-related litigation on behalf of the organization. They serve as a legal subject matter expert, guiding claims from inception through resolution, while balancing litigation risk, cost containment, and business objectives. They partner closely with the Company’s Chief Legal Officer and Deputy General Counsel, claims professionals, business leaders, and external stakeholders and external counsel, to drive efficient, defensible outcomes. They bring strong litigation judgment, deep knowledge of trucking accident law, and the ability to independently manage a diverse caseload. This is an opportunity to leverage trial and litigation experience in a collaborative, growth and transformation-oriented business.
Responsibilities
Own the claims budget, including reserve adequacy, allocated loss adjustment expenses (ALAE), and vendor spend
Collaborate with actuaries and underwriters at renewal to support accurate loss projections and program structuring
Drive outcomes that reduce total cost of risk (TCOR) year-over-year.
Qualifications
#LI-Onsite #LI-BT1
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
The foundation product for Forward Air is our expedited linehaul service, offering consistent and reliable transit and on-time, damage-free deliveries. By locating terminals on or near airports and maintaining a scheduled transportation network, we are able to arrange for convenient and consistent service with broad geographic coverage. Shipments of varying sizes (TL/LTL) are received at our terminals and transported by contracted service providers either (1) on a direct truck to the destination terminal, (2) through our Columbus, Ohio central sorting hub, or (3) through one of our 12 regional hubs, where they are unloaded, sorted, and reloaded in rapid fashion. After reloading the shipments, our contracted service providers deliver them to the destination city for early morning recovery. Through our Forward Air Complete® cartage service, customers also can have shipments picked up from the shipper, delivered to the final consignee, or transferred at the airport, simplifying the freight management processes. These options allow us to maximize handling efficiency of each shipment while minimizing freight loss and damage, improving transit times over traditional ground transportation.