Staff Content Designer - Brand and Marketing

Intuit Inc

Mountain View, CA

JOB DETAILS
SKILLS
Architectural Analysis, Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Automation, Blog, Bookkeeping, Brand Marketing (Branding), Business Growth, Business Intelligence, Business Operations, Business Skills, Business Strategy, Communication Skills, Compensation and Benefits, Conflict Resolution, Corporate Planning, Cross-Functional, Customer Experience, Customer Relations, Customer Training, Customer/Client Research, Data Analysis, Data Quality, Data Science, Diversity, Engineering, English Language, Entrepreneurship, Facebook, Finance, Global Financial Markets, High Tech Industry, Human-Computer Interaction, Industry/Trade Analysis, Intuit Quickbooks, Journalism, Leading Edge Technology, Legal, LinkedIn, Loans, Machine Learning, Marketing, Merchandising, Multitasking, Negotiation Skills, News Reporting, Online Courses, People Management, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Product Design, Product Management, Product Marketing, Product Positioning, Project/Program Management, Protective Services, Prototyping, Qualitative Customer Research, Research Skills, Resolve Customer Issues, SQL (Structured Query Language), SQL Databases, Sales, Sales Prospecting, Site Evaluation, Small Business, Software Development, Software Engineering, Staff Training, Storytelling, Strategic Accounts, Tax Returns, Team Player, Technical Strategy, Testing, Usability Engineering, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX), Voice Applications, Web Design, Writing Skills
LOCATION
Mountain View, CA
POSTED
30+ days ago

Intuit-provides-a-competitive-compensation-package-with-a-strong-pay-for-performance-rewards-approach.-This-position-may-be-eligible-for-a-cash-bonus,-equity-rewards-and-benefits,-in-accordance-with-our-applicable-plans-and-programs-(see-more-about-our-compensation-and-benefits-at-Intuit:-Careers-|-Benefits).-Pay-offered-is-based-on-factors-such-as-job-related-knowledge,-skills,-experience,-and-work-location.-To-drive-ongoing-fair-pay-for-employees,-Intuit-conducts-regular-comparisons-across-categories-of-ethnicity-and-gender.-The-expected-base-pay-range-for-this-position-is: 

custom_fields.testfooter-

Intuit-provides-a-competitive-compensation-package-with-a-strong-pay-for-performance-rewards-approach.-This-position-may-be-eligible-for-a-cash-bonus,-equity-rewards-and-benefits,-in-accordance-with-our-applicable-plans-and-programs-(see-more-about-our-compensation-and-benefits-at-Intuit:-Careers-|-Benefits).-Pay-offered-is-based-on-factors-such-as-job-related-knowledge,-skills,-experience,-and-work-location.-To-drive-ongoing-fair-pay-for-employees,-Intuit-conducts-regular-comparisons-across-categories-of-ethnicity-and-gender.-The-expected-base-pay-range-for-this-position-is: 

custom_fields.CareerTrack-Individual-Contributor custom_fields.recruiterid-smcgrath1 custom_fields.RecruiterURL-https://insight.app.intuit.com/profile/smcgrath1 custom_fields.salaryfooter-

Intuit-provides-a-competitive-compensation-package-with-a-strong-pay-for-performance-rewards-approach.-This-position-may-be-eligible-for-a-cash-bonus,-equity-rewards-and-benefits,-in-accordance-with-our-applicable-plans-and-programs-(see-more-about-our-compensation-and-benefits-at-Intuit:-Careers-|-Benefits).-Pay-offered-is-based-on-factors-such-as-job-related-knowledge,-skills,-experience,-and-work-location.-To-drive-ongoing-fair-pay-for-employees,-Intuit-conducts-regular-comparisons-across-categories-of-ethnicity-and-gender.-The-expected-base-pay-range-for-this-position-is: 

  • Mountain-View-$188500---$255000

San-Francisco-Howard-Street,-CA-$188500--$255000 custom_fields.remote_status-Mountain-View,-CA custom_fields.testEducation-

  • Gain-product-knowledge-across-our-suite-of-offerings

  • Design-meaningful-and-purpose-driven-E2E-experiences-with-an-emphasis-on-web-that-inform-and-guide-customers-toward-the-right-product-for-their-business

  • Assess-site-architecture-to-optimize-complex-customer-journey-and-merchandising-flows

  • Activate-strong-creative-storytelling-and-explanation-of-product-benefit-by-developing-interactive-experiences

  • Proactively-seek-new-knowledge-and-connections-with-partners

  • Participate-in-customer-research-and-qualitative-testing-to-inform-meaningful-customer-experience-design-for-the-web-and-beyond

  • Have-fun-partnering-closely-with-marketing-stakeholders-and-visual-designers-to-build-benefit-driven-storytelling-that-enable-customers-and-prospects-to-make-confident-decisions.

  • Transform-complex-financial-jargon-into-conversational,-approachable-language. 

  • Craft-web-experiences,-landing-pages,-and-other-project-deliverables. 

  • Help-our-partners-understand-the-QuickBooks-voice-and-tone-system-through-examples,-training,-and-review-sessions.

  • Collaborate-effectively-with-other-designers,-content-strategists,-product-managers,-marketers,-and-researchers.-We-are-one-big-team,-and-we-value-everyone's-insights.

  • Eagerly-solicit-feedback-and-contribute-constructively-to-design-reviews. 

  • Advance-a-strong-point-of-view,-backed-up-by-personal-expertise,-design-rationale,-customer-data,-and-industry-trends.

  • Go-wide-in-exploration,-then-narrow-to-2-or-3-based-on-experimentation-and-customer-research.

  • Lead-and-work-on-multiple-projects-at-a-time,-using-strong-communication-skills-to-manage-time-and-expectations-appropriately

custom_fields.recruiter87709-smcgrath1 custom_fields.HiringManagerID-lwells2 custom_fields.LocationDisplay-Mountain-View,-California custom_fields.Multi_locations-Multiple-Locations custom_fields.officelocations-San-Francisco-Howard-Street,-CA custom_fields.referencenumber-20160 custom_fields.DescriptionFIeld-

At-QuickBooks,-world-class-design-helps-power-the-success-of-small-businesses-and-self-employed-people-around-the-world.-Our-content-designers-are-involved-at-every-step-of-a-project-from-gathering-insights,-brainstorming,-prototyping,-and-experimentation-to-launching- award-winning-creative.-And-we're-innovating-through-generative-AI-and-conversational-UI-to-make-every-interaction-delightfully-simple.

You'll-work-to-develop-Marketing-Experiences-across-our-owned-channels-that-position-our-products-as-best-in-class,-educate-potential-customers,-as-well-as-enable-purchase.-This-content-design-role-is-available-in-California-locations-and-requires-hybrid-in-person-work-in-the-office-3-days-per-week.-We-are-looking-for-a-candidate-who-is-passionate-about-content-design,-a-collaborative-team-player,-creative-problem-solver,-strong-communicator,-and-a-constant-advocate-for-the-customer.

Customers-are-at-the-heart-of-everything-we-design.-We're-inspired-by-the-courage,-passion,-and-entrepreneurial-spirit-of-our-small-business-customers.-If-you're-ready-to-create-bold-and-elegant-solutions-that-power-prosperity-around-the-globe,-let's-talk!

Responsibilities

  • Gain-product-knowledge-across-our-suite-of-offerings

  • Design-meaningful-and-purpose-driven-E2E-experiences-with-an-emphasis-on-web-that-inform-and-guide-customers-toward-the-right-product-for-their-business

  • Assess-site-architecture-to-optimize-complex-customer-journey-and-merchandising-flows

  • Activate-strong-creative-storytelling-and-explanation-of-product-benefit-by-developing-interactive-experiences

  • Proactively-seek-new-knowledge-and-connections-with-partners

  • Participate-in-customer-research-and-qualitative-testing-to-inform-meaningful-customer-experience-design-for-the-web-and-beyond

  • Have-fun-partnering-closely-with-marketing-stakeholders-and-visual-designers-to-build-benefit-driven-storytelling-that-enable-customers-and-prospects-to-make-confident-decisions.

  • Transform-complex-financial-jargon-into-conversational,-approachable-language. 

  • Craft-web-experiences,-landing-pages,-and-other-project-deliverables. 

  • Help-our-partners-understand-the-QuickBooks-voice-and-tone-system-through-examples,-training,-and-review-sessions.

  • Collaborate-effectively-with-other-designers,-content-strategists,-product-managers,-marketers,-and-researchers.-We-are-one-big-team,-and-we-value-everyone's-insights.

  • Eagerly-solicit-feedback-and-contribute-constructively-to-design-reviews. 

  • Advance-a-strong-point-of-view,-backed-up-by-personal-expertise,-design-rationale,-customer-data,-and-industry-trends.

  • Go-wide-in-exploration,-then-narrow-to-2-or-3-based-on-experimentation-and-customer-research.

  • Lead-and-work-on-multiple-projects-at-a-time,-using-strong-communication-skills-to-manage-time-and-expectations-appropriately

Qualifications

  • 7+-years-of-experience-in-content-design,-content-strategy,-or-related-field

  • Bachelor's-degree-in-English,-Journalism,-Human-Computer-Interaction-Design,-or-another-relevant-field-or-equivalent-experience-(Master's-degree-a-plus-but-not-required)

  • Deep-knowledge-of-design-principles-and-methods.-You-are-a-designer-of-storytelling.

  • Curiosity-and-commitment-to-testing-new-ideas-and-innovating-to-drive-business-results.

  • Effective-communicator,-presenter,-and-negotiator.

  • Excellent-verbal-and-written-English-skills.

  • A-strong-portfolio-demonstrating-your-craft-and-collaborative-process. 

Intuit-provides-a-competitive-compensation-package-with-a-strong-pay-for-performance-rewards-approach.-This-position-may-be-eligible-for-a-cash-bonus,-equity-rewards-and-benefits,-in-accordance-with-our-applicable-plans-and-programs-(see-more-about-our-compensation-and-benefits-at-Intuit:-Careers-|-Benefits).-Pay-offered-is-based-on-factors-such-as-job-related-knowledge,-skills,-experience,-and-work-location.-To-drive-ongoing-fair-pay-for-employees,-Intuit-conducts-regular-comparisons-across-categories-of-ethnicity-and-gender.-The-expected-base-pay-range-for-this-position-is: 

custom_fields.HiringManagerURL-https://insight.app.intuit.com/profile/lwells2 custom_fields.HiringManagerEmail-Lisa_Wells@intuit.com custom_fields.IsPrimaryLocRemote-Hybrid custom_fields.testQualifications-

  • 7+-years-of-experience-in-content-design,-content-strategy,-or-related-field

  • Bachelor's-degree-in-English,-Journalism,-Human-Computer-Interaction-Design,-or-another-relevant-field-or-equivalent-experience-(Master's-degree-a-plus-but-not-required)

  • Deep-knowledge-of-design-principles-and-methods.-You-are-a-designer-of-storytelling.

  • Curiosity-and-commitment-to-testing-new-ideas-and-innovating-to-drive-business-results.

  • Effective-communicator,-presenter,-and-negotiator.

  • Excellent-verbal-and-written-English-skills.

  • A-strong-portfolio-demonstrating-your-craft-and-collaborative-process. 

custom_fields.AdditionalLocations-San-Francisco,-California,-United-States custom_fields.TestLocationDisplay1-Mountain-View---California custom_fields.additional_locations-San-Francisco-Howard-Street,-CA,-San-Francisco,-California,-United-States-of-America custom_fields.ExternalReferenceCodeFacet-20160"> Staff Content Designer - Brand and Marketing at Intuit

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Staff Content Designer - Brand and Marketing

Category Design & User Experience Location Mountain View, California; San Francisco, California Job ID 20160

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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

At QuickBooks, world-class design helps power the success of small businesses and self-employed people around the world. Our content designers are involved at every step of a project-from gathering insights, brainstorming, prototyping, and experimentation to launching award-winning creative. And we're innovating through generative AI and conversational UI to make every interaction delightfully simple.

You'll work to develop Marketing Experiences across our owned channels that position our products as best-in-class, educate potential customers, as well as enable purchase. This content design role is available in California locations and requires hybrid-in-person work in the office 3 days per week. We are looking for a candidate who is passionate about content design, a collaborative team player, creative problem solver, strong communicator, and a constant advocate for the customer.

Customers are at the heart of everything we design. We're inspired by the courage, passion, and entrepreneurial spirit of our small-business customers. If you're ready to create bold and elegant solutions that power prosperity around the globe, let's talk!

Responsibilities

  • Gain product knowledge across our suite of offerings

  • Design meaningful and purpose-driven E2E experiences with an emphasis on web that inform and guide customers toward the right product for their business

  • Assess site architecture to optimize complex customer journey and merchandising flows

  • Activate strong creative storytelling and explanation of product benefit by developing interactive experiences

  • Proactively seek new knowledge and connections with partners

  • Participate in customer research and qualitative testing to inform meaningful customer experience design for the web and beyond

  • Have fun partnering closely with marketing stakeholders and visual designers to build benefit-driven storytelling that enable customers and prospects to make confident decisions.

  • Transform complex financial jargon into conversational, approachable language.

  • Craft web experiences, landing pages, and other project deliverables.

  • Help our partners understand the QuickBooks voice and tone system-through examples, training, and review sessions.

  • Collaborate effectively with other designers, content strategists, product managers, marketers, and researchers. We are one big team, and we value everyone's insights.

  • Eagerly solicit feedback and contribute constructively to design reviews.

  • Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends.

  • Go wide in exploration, then narrow to 2 or 3 based on experimentation and customer research.

  • Lead and work on multiple projects at a time, using strong communication skills to manage time and expectations appropriately

Qualifications

  • 7+ years of experience in content design, content strategy, or related field

  • Bachelor's degree in English, Journalism, Human-Computer Interaction Design, or another relevant field or equivalent experience (Master's degree a plus but not required)

  • Deep knowledge of design principles and methods. You are a designer of storytelling.

  • Curiosity and commitment to testing new ideas and innovating to drive business results.

  • Effective communicator, presenter, and negotiator.

  • Excellent verbal and written English skills.

  • A strong portfolio demonstrating your craft and collaborative process.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

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4 Things I've Learned about Growing My Career as a Working Parent

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Intuit and Anthropic Partner to Bring Trusted Financial Intelligence and Custom AI Agents to Consumers and Businesses

Mid-market businesses will be able to build secure, customizable AI agents on Intuit's platform with Claude, tailored to their unique, industry-based needs.

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Management Reiterates Confidence in Long-Term Growth Trajectory

Intuit significantly scales share repurchase program; Intuit's founder and executive leadership team terminate pre-scheduled stock sales.

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How to Build a Culture of Innovation

Creating a culture of innovation does more than help your company identify and leverage new opportunities. It also can create an environment that encourages employees to break boundaries and try new things. When workers are inspired to pursue innovation, they'll feel a greater sense of ownership in the company.

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Intuit introduces Intuit Enterprise Suite to help businesses grow, streamline operations, and scale

We're further expanding mid-market offerings with an all-in-one solution that serves larger and more complex businesses and fuels their growth.

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4 Reasons to Make an Intuit Sales Career Your New Year's Resolution

It's a new year and it's a great time to be in financial technology sales-and there's no better place to do it than Intuit. As rapid innovation and growth transform our industry, Intuit's longtime leadership in AI puts us at the forefront of this exciting market.

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How AI Is Transforming Finance

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Indigenous ties inspire new Toronto workplace

Toronto's inclusive workplace design inspired by indigenous ties

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Innovative thinking at Intuit India

Building a true platform culture to solve customer problems

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Intuit Israel ranked in best tech companies for parents

Israel's top 10 best high tech companies for parents

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Starting a Successful Tax Career

4 Ways Intuit helped me start a successful tax career

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Leveraging AI

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Leveraging AI

How Intuit is leveraging AI to enhance customer experience

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How to Use AI for Data Analysis: Workflows, Use Cases, and Best Practices

AI is changing the way that data analysis is done. Explore AI's role in data analysis and enhance your decision-making process with Intuit.

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Velocity Hacks

Velocity Hacks to work harder not smarter

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