THE SALVATION ARMYNORTH & CENTRAL ILLINOIS DIVISIONDivisional HeadquartersPOSITION DESCRIPTIONPOSITION TITLE SSVF Outreach Coordinator - Region 1LOCATIONDEPT The Salvation Army Veterans ServicesSocial Services Dept.REPORTS to TITLE SSVF Supervisor - Region 1FLSA CATEGORY Non-ExemptSTATUS TYPE Regular Full TimeOUTCOMESNCI SSVF Outreach Coordinator is a member of the Supportive Services for Veteran Families SSVF Team. The goal of the SSVF Outreach Coordinator is to form relationships with communityservice organizations throughout the catchment area to provide information regarding the Supportive Services for Veteran Families program in order to identify Veteranfamilies who qualify for the SSVF program. Working closely with the Department of Veteran Affairs to ensure compliance with the SSVF guidelines the SSVF Outreach Coordinator makes appropriate referrals to the SSVF Prescreen team. The SSVF Outreach Coordinator advocates for participants to receive appropriate services related to specific needs and assists with the overall quality assurance of the SSVF program. The SSVF Outreach Coordinator supports Veterans through active engagement leading to increased willingness to engage in programs and services. ESSENTIAL DUTIES Outreach 70Identifies locations frequented by potential Veteran applicants and conduct regular outreach to those sites as needed.Engages and builds rapport with target population.Researches possible meeting space within the community that is safe and convenient for participant meetings and programs.Assists in providing appropriate referrals for the individuals not eligible for SSVF services.Refers appropriate qualified Veteransfamilies to the SSVF Prescreen team for prescreen eligibility.Provides guidance and support to community volunteers working with the program.Utilizes coaching motivational interviewing and harm reduction strategies to support movement to financial accountability and sustainability.Coordinatesparticipates in CoC meetings By-Name-List Meetings PrescreenVA Case Conferencing Meetings.Assists staff with in-person meetings with Veterans to support engagement and safety.Maintains a strong understanding of the various Salvation Army programs offered to provide resources to Veterans.Administrative 20Participates in the quality assurance activities regarding the SSVF program CARF. Tracks and reports unmet needs of participants and their families.Assists in the documentation regarding the effectiveness of service delivery using consumer case management and community resource feedback.Participates in other program and outcome evaluation activities.Provides ideas for programmatic specific to educational needs of participants. Conducts programs as needed.Assists in the overall monthly statistical data collection with regard to the SSVF program and submits to Supervisor andor Director of Veteran ServicesSSVF Program Manager.Maintain compliance in The Salvation Armys Safe from Harm" Certification. requiredComplies with all applicable training requirements company safety personnel and operational policies and procedures.Participates in training and workshop program as requested by Supervisor andor Director of Veteran ServicesSSVF Program Manager.Perform other duties as assigned as related to the SSVF program.Collaboration 10Interfaces with community organizations and other social service groups to educate providers on the Supportive Services for Veteran Families SSVF program. Forms relationships with these groups and meets with them on an ongoing basis.Forms relationships with community professionalsservice organizations to assist in the identification of Veteranfamilies who are eligible to participate in the SSVF program.Participates in Stand Down and other VAcommunity outreach activities.Maintains working relationships with Veteran assisting organizations including Veteran Affairs Veteran Assistance Commissions Veteran Service Officers etc.Maintains positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients co-workers and supervisors. This includes but is not limited to such action as resolution of conflicts in a professional manner courteous treatment of staff visitors and clients respect of others property and person and professional and appropriate communication to and about clients co-workers and supervisors.Maintains a strong understanding of the SSVF and GPD programs offered by The Salvation Army.Works in partnership with other SSVF Case Managers Intake Specialists and support staff Workers and participates in regular case consultation.Participates in outreach events and activities when appropriate.OCCASIONAL OVERNIGHT AND WEEKEND TRAVELInvolves occasional driving to offsite meetingstrainings and conducting occasional in-person meetings with program participants.Occasionally work weekends to accommodate event schedules or other organizational needs. Flexibility in scheduling is essential to meet deadlines and ensure successful event execution.Must have reliable transportation valid drivers license and auto insurance.EDUCATIONEXPERIENCEPossesses a minimum of a bachelors degree in related field or experience with direct service to marginalized populations or a person with lived experience.Advanced degree in social work counseling or human services is ideal.Previous experience with social services andor homeless programs.Experience working with Veterans and families.Valid Drivers licenseMVR clearance. Veteran status preferred.COMPENTENCIES Willing to promote the mission of The Salvation Army.Able to work with individuals of diverse legal backgrounds.Excellent written and verbal communication skills including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.Demonstrates ability to use computers and proficiency in Microsoft Office software and HMIS system.Must maintain and execute confidential information.Knowledge of services policies and procedures related to Salvation Army processes.Excellent customer service and communication skills.Demonstrated ability to use initiative and be a self-starter.An attention to detail.Team player self-starter and perform well with minimum supervision.An ability to work with confidential material.A decision-making approach that uses good judgment.POSITION LIMITATIONS What this position must doThis individual will only commit Army resources that have been allocated or approved.This individual will keep the Legal Services Coordinator informed on all critical issues relating to their area of responsibility.This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.This individual must receive successful completion of background screening as well as employment eligibility verification.PHYSICAL DEMANDSWORK ENVIRONMENTThis position is required to do light physical work. In order to successfully perform the essential functions of this position the employee is regularly required to use standard office equipment and a PC. Must be able to occasionally lift or move up to 40 lbs. The work environment for this position normally includes an office environment with a low to moderate noise level. Must be able to travel to multiple sites.Maintain positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors. This would include but not be limited to such actions resolution of conflicts in a positive manner courteous treatment of staff clients and visitors respect of others property and person professional and appropriate communication to and about co-workers supervisors and subordinates. Support the Mission of The Salvation Army by treating every donor contact and colleague with respect and dignity and without discrimination of any kind.The Salvation Army is an equal opportunityemployer. Candidates who are back-to-work US Veterans people with disabilities people who have been impacted by the justice system andor people without a college degree are encouragedto apply.