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SSI Program Representative (Program Analyst 2)

State of Oregon

Salem, OR

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JOB DETAILS
SALARY
$5,458–$8,352
SKILLS
Accounts Payable, Analysis Skills, Background Investigation, Budget Management, Budgeting, Business Administration, Business Operations, Case Management, Communication Skills, Computer Systems, Contract Analysis, Contract Management, Crisis Management, Customer Relations, Customer Support/Service, Developmental Disabilities, Disability Accommodations, Diversity, Establish Priorities, Expense Tracking, Federal Laws and Regulations, Financial Audit, Financial Reporting, Health Science, Homeland Security, Human Health, Maintain Compliance, Medicaid, Medicare, Microsoft Office, Nonprofit, Organizational Culture, Process Improvement, Program Planning, Project/Program Management, Protective Services, Public Administration, Quality Management, Record Keeping, Regulatory Compliance, SSI, Social Sciences, State Laws and Regulations, Team Player, Technical Support, Time Management, Training/Teaching, Training/Teaching Curriculum, Willing to Travel, Work From Home
LOCATION
Salem, OR
POSTED
2 days ago
Initial Posting Date:
07/15/2026

Application Deadline:
07/22/2026

Agency:
Department of Human Services

Salary Range:
$5,458 - $8,352

Position Type:
Employee

Position Title:
SSI Program Representative (Program Analyst 2)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Are you passionate about ensuring that individuals with intellectual and developmental disabilities are well served? Do you have experience working in developmental disability services including adult/child foster homes? Has your background provided you with experience interpreting rules and policy, conducting trainings, developing curriculum, conducting reviews, conducting quality improvement activities, and using critical thinking and analytical skills? Then, we want to hear from you!

We are seeking a Program Analyst 2 to join our Office of Developmental Disabilities Services (ODDS) Operations Administrative Unit (OAU) team.

Note:A cover letter is required, (please limit it to only two pages.) Failure to submit the required cover letter will result in disqualification of your application.

To review the full list of duties and responsibilities, please click here to view the Position Description (PD).

Summary of Duties

The Office of Developmental Disabilities Services (ODDS), Operations Administration Unit (OAU), administers state and federally funded programs for persons with intellectual and/or other developmental disabilities (I/DD). Services generally include residential services, employment services, family support, case management and crisis services. Services are generally delivered by county governments or their private-nonprofit subcontract agencies, or through contracts executed directly between the ODDS and the service provider. ODDS OAU activities include program planning, resource development, standard setting, rate setting, budget development, contract administration, consultation, technical assistance, and program/contract monitoring/evaluation.

As a Program Analyst 2, you will work independently and with a small team in a fast-paced work environment. You will be responsible for directing and coordinating issues related to federal resources, including, but not limited to, Title XIX (Medicaid), Title XVII (Medicare), Title XXI (CHIP), and Social Security programs such as SSI (social security income). This position provides policy interpretation to ODDS staff, program managers, case managers and service providers and is a liaison with other divisions of ODHS and other agencies as needed.

This includes:
  • Managing and coordinating the Title II (SSDI) and Title XVI (SSI) programs of the Social Security Act for ODHS, ODDS for children with I/DD residing in 24-hour residential, foster homes or host homes and Oregonians residing in the Stabilization and Crisis Unit (SACU).
  • Providing policy direction with the quality and quantity of Social Security benefits and services the agency receives and provides for SSDI/SSI eligible children and SACU adults in the care of ODDS.
  • Giving consultative advice on the administration and policy of SSDI and SSI entitlement programs.
  • Making decisions affecting the use of these funds, audits the financial reporting for SSDI/SSI to ensure accurate spending/tracking.
  • Providing training and technical assistance to service providers and case managers regarding SSDI/SSI payments and tracking.
Minimum Qualifications

Five years of experience coordinating or administering a program.

Education in Business or Public Administration, Behavioral or Social Sciences, health or human services, or similar related degree will substitute for experience based on the following:
  • An associate degree in any of the listed areas substitutes for 18 months of experience.
  • A bachelor's degree in any of the listed areas substitutes for three (3) years of experience.
  • A master's degree in any of the listed areas substitutes for four (4) years of experience.
  • A doctorate degree in any of the listed areas substitutes for five (5) years of experience.
Essential Attributes

We are looking for candidates with:
  • Experience interpreting and applying federal and state laws, regulations, policies, and procedures related to public assistance, Social Security, or human services programs.
  • Experience conducting reviews of Social Security expenses to ensure they meet Social Security guidelines.
  • Experience analyzing and resolving complex cases, program issues, or inquiries by researching information, evaluating facts, and making sound recommendations or decisions.
  • Experience communicating effectively, both verbally and in writing, with diverse audiences, including explaining complex policies and procedures in a clear, professional, and customer-focused manner.
  • Experience building collaborative relationships with internal and external partners while providing exceptional customer service and maintaining confidentiality when handling sensitive information.
  • Experience organizing and prioritizing multiple assignments, maintaining accurate records, using computer systems and Microsoft Office applications, and consistently meeting deadlines in a fast-paced environment.
  • Experience identifying opportunities for process improvement by reviewing data, ensuring compliance with program requirements, exercising sound judgment, and contributing effectively as both an independent worker and a collaborative team member.
Attention all candidates!A cover letter is required, (please limit it to only two pages.) Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. Failure to submit the required cover letter will result in disqualification of your application.
  • Please upload a resume or complete the work history profile. Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range during the Equal Pay Assessment (previously known as Pay Equity Assessment). If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
  • The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
  • The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
  • The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans' preference. These questions are necessary to complete the application process.
Working Conditions
  • Your typical work schedule will be Monday - Friday, 8:00 a.m. - 5:00 p.m. Pacific Standard Time (PST).
  • Your work will have a Hybrid work format that includes, office work, and some work that can be conducted remotely.
  • You may need to work irregular work hours at times of contract development and budget implementation and rebalancing and legislative session.
  • During the initial training period you will need to work in our office in Salem. After training is completed, remote work will be considered. The ability to report to Salem is required when business or operational needs are dependent on onsite activities.
  • You will travel frequently locally and across the state.
  • You may travel overnight to complete projects.
  • You will use a computer and an electronic calendar.
Background Checks and Requirements
  • If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
  • The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Benefits
  • ODHS Employee Resource Group communities that promote shared learning.
  • Cost of Living Adjustments.
  • Annual salary increases (until you reach the top of the listed salary range).
  • Amazing benefits package.
  • Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference

Veterans' and Oregon National Guard preference:
  • How to submit your Veteran documents for preference. Please do not attach your Veterans' preference documentation in the Resume/CV field of your application.
  • Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans, Disabled Veterans & Servicemember Preference Resources & Information.
General Information
  • This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
  • This recruitment may be used to fill future vacancies in the same classification.
  • The salary listed is the non-PERS qualifying salary range (AA-Rate). If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95% (AP-Rate). Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.
Contact Information

We invite you to contact the ADA.DHS@dhsoha.state.or.us for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
  • The recruiter for this position is Dereen Jalal. If you contact the recruiter, please include the job requisition number: REQ-203417.
  • Email: Dereen.Jalal@odhs.oregon.gov
  • Phone (call or text): 503-910-7744

About the Company

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State of Oregon