Sr UX Writer

Kforce has a client in San Antonio, TX that is seeking a Senior UX Writer.

Summary: This user experience role creates quality, high performing content for the client to enable innovative, cohesive and compliant digital experiences that serve the needs of our members, member service representatives and business partners. This role independently leverages human-centered design, user testing, content design principles, omnichannel content strategy, SEO best practices, accessibility guidelines, brand and style guidelines to create content and execute holistic digital content experiences to help solve member problems and achieve business goals.

Responsibilities:

• Creates high-quality, high-performing content to enable innovative, cohesive, and compliant digital experiences that serve the needs of our members, member service representatives and business partners
• Develop webpage and application and quote flows for usaa.com by using clear, concise and engaging high-quality content that aligns to USAA brand and style.
• Read and analyze business requirements provided to create the necessary content
• Collaborate effectively with business partners and stakeholders
• Directly edit text inside components, frames, modals, prototypes

Navigate around the design panels and through layers within a file:

• Changing font styles (size, bold, etc.)
• Adding bullets
• Digging into layers to edit specific parts of components
• Checking and editing version history
• Configuring components with design system guidelines