Sr. Transportation Manager

Amazon.com Inc

Goodyear, AZ

JOB DETAILS
SKILLS
Budgeting, Coaching, Continuous Improvement, Cost Control, Customer Experience, Finance, Financial Planning, Forecasting, Leadership, Mentoring, Metrics, Operational Improvement, Operations Management, Operations Planning, Performance Metrics, Process Improvement, Productivity Management, Safety/Work Safety, Set Goals, Team Lead/Manager
LOCATION
Goodyear, AZ
POSTED
30+ days ago

Our Senior Transportation Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon's success, which is built on a foundation of customer obsession, and innovation. This position is a multi-faceted role requiring the ability to balance strategy and execution. The Senior Transportation Manager is responsible for all aspects of the operations of the TOM teams within a specific node and may include responsibilities for stand-alone sites as well. You will lead a dynamic team of Operations and Area Managers to achieve operational excellence through coaching and mentoring the team; driving employee engagement, and building leadership bench strength within the TOM organization.

Multiple roles are expected across the network with flexibility for location based on candidates current location and relocation preferences.

Strategic Responsibilities & Deliverables:

  • Owns and delivers the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for TOM
  • Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, forecasting, and peak season planning
  • Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
  • Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
  • Establishes objectives and metrics for safety, quality, productivity, and customer experience
  • Sets clear goals and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds leaders accountable
  • Mentors and develops leaders and staff
  • Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
  • Works closely with support staff (HR, Finance, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles