SR. TECHNICAL PROJECT MANAGER

HOW A TECHNICAL PROJECT MANAGER WILL MAKE AN IMPACT:

• Develop and maintain detailed process flow documentation

• Establish project metrics, reporting frameworks, and tracking mechanisms to measure performance and progress

• Compile and present project status reports with key insights to senior leadership and stakeholders

• Consult with management and customers regarding product feasibility and viability of network infrastructure plans and designs and includes emerging technology and product supportability into design and implementation.

• Provide the team with support in data analysis, digital collaboration, and user experience enhancements.

• Manage Office 365 upgrades across 160,000 machines that required updating before migrating users to Office 365.

• Conduct thorough reviews & analysis of user information to plan and execute weekly migration schedules effectively.

• Serve as liaison between network engineers, development team and customer management.

• Deliver white-glove support for Microsoft Office 365 ETL (Extract, Transform, Load) processes during migrations and high-priority events.

• Provide advanced support for diagnosing and resolving complex issues to minimize disruptions to mission-critical systems and applications.

• Coordinate the migration issues/concerns with Service Desk, and other groups impacted by both machine upgrades and user migrations

• Support Google Workspace

• Provide oversight and technical project management for workstreams focused on Unified Endpoint Management solutions, including Microsoft Endpoint Manager technologies such as SCCM, Intune, Co-management, Windows Autopilot, and Azure Active Directory.

• Provide analysis and recognize areas of potential risk, schedule slippage.

• Work with several cross functional teams and organizations

• Develop content, PowerPoint presentations, and executive-level or peer-ready materials that require minimal revisions by others.

• Track actions, record detailed meeting minutes, assign, and follow up with responsible parties and stakeholders on action plans.

WHAT YOU’LL NEED TO SUCCEED:

Required Experience:

• 8+ years of hands-on experience

Education:

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)

Required skills:

• Experience supporting large-scale device deployments and user migrations

• Strong understanding of network infrastructure and enterprise systems architecture

• Proven ability to manage cross-functional teams and complex technical initiatives

• Demonstrate advanced expertise in data analysis, reporting, and documentation

• Possess exceptional communication skills with the ability to effectively present to executive leadership

• Technical acumen with the ability to translate complex concepts into business terms

• Strong organizational and multitasking skills

• Have a problem-solving mindset

• Ability to operate effectively in fast-paced, high-visibility environments

• Attention to detail and accountability

Technical skills:

Skills:

Active Directory Administration, Google Workspace, Microsoft Endpoint Manager, Office 365 Administration

• Hands-on or working knowledge of:

• • Microsoft Office 365 (migration and administration)

• • Endpoint management tools (SCCM, Intune, Autopilot)

• • Identity and access management (Azure Active Directory)

• • Knowledge of IT service management (ITSM) tools such as ServiceNow

• • Google Workspace environments

Preferred Skills:

• PMP, Agile, or related project management certification

Location:

• 100% Remote

Security Clearance Level:

• Must be able to obtain and maintain a Public Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting