Sr.Technical Program Manager, Identity

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Architectural Services, Authentication, Communication Skills, Cross-Functional, Customer Experience, Data Analysis, Entrepreneurship, Identity Data Management, Information/Data Security (InfoSec), International Business, Metrics, Organizational Development/Management, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Risk Analysis, Systems Scalability, Team Lead/Manager, Team Player, Technical Leadership, Technical Strategy, Use Cases, Writing Skills, eCommerce
LOCATION
Seattle, WA
POSTED
30+ days ago

Identity Services owns the systems that enable authenticating and identifying every Amazon customer in the world. Every aspect of the Amazon global business depends on our systems to know who the customer is, and if our systems are not up and running, the company stops. We balance keeping our systems fast, scalable and performant (no exceptions!) with rapidly delivering great features for Amazon customers and our developer partners. In short, we get to own and innovate on a critical customer experience while also supporting nearly every other business at the company; the best of both worlds.

We are looking for a motivated Technical Program Manager with the desire and talent to contribute to our vision. As a Sr Technical Manager of the Identity team, you will take the Authentication charter to next level. This role is cross-functional and requires a strong ability to think big and influence teams across Amazon. You should be comfortable dealing with ambiguity and display high levels of bias for action and ownership. You will be required to understand the different use cases, work with engineering teams to find and fine tune the solutions, work with senior management to evangelize and drive adoption and share reports with executives.

You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment. Were looking for people who are smart and can get things done. If you have an entrepreneurial spirit, know how to deliver, are innovative, and long for the opportunity to build solutions to challenging problems in Identity, then we want you as a Sr. Technical Manager for Amazons eCommerce Platform Identity Services group.

Key Job Responsibilities:

• Own programs with significant complexity with broad cross-organizational and/or deep architectural impact. • Drive large engineering efforts that solve significantly difficult problems. • Identify risks/opportunities in technical strategies, architecture(s), in engineering organization structure(s). • Scope, plan, implement and deliver projects and programs, and collaborate with program managers and senior leaders to align with strategic vision and goals. • Drive projects cross functionally, build partnerships with other organizations, and work proactively with business teams to ensure security objectives are met. • Integrate information security into organizational development and processes. • Establish metrics and regular reporting mechanisms. • Support deep dive assessments and ad-hoc data analysis requests. • Deliver findings, recommendations and remediation steps for all activities.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles