Customer Relations, Desktop PC, Hard Drives, Hardware Repair, Keyboards, Laptop PC, Maintenance Services, Motherboards, Peripheral Hardware, Sales/Support Engineering (SE), Systems Administration/Management, Telephone Skills, Training/Teaching, United States Citizen
LOCATION
Las Vegas, NV
POSTED
1 day ago
Sr Tech Field Engineer
Las Vegas, NV
12 Months - Temp to perm possible
Must Be a US Citizen!
Shift - Mon Fri, 8a to 5p
***Must have his/her OWN RELIABLE CAR and CAR INSURANCE***
Ideally we're looking for someone technically established and knowledgeable of IT with a work history that doesn't indicate a lot of "hopping around". This person needs to be able to work independently and must have demonstrated that they held a position of responsibility before
The work itself won't be the most technical, and we can train the right candidate. But the personality and the initiative is what we're after
This is as much a social position as it is technical, they will be remote and supporting a site on their own, so they will need to be able to build a good working relationship with the client there so issues will go to them
Key Responsibilities:
As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
You may also perform whole unit swaps, repair or replace PC peripherals.
Must have reliable transportation as this role services the metro and surrounding areas.
Close service tickets in real time in the Client Call Management system using Company provide phone.