Sr. Systems Engineer (Citrix) (TS/SCI w/ CI Poly required)

• Design and implement Citrix Virtual Apps and Desktops (CVAD) infrastructure in a 100% Cloud environment 
• Deploy and configure Citrix Delivery Controllers, StoreFront, NetScaler/ADC, and supporting components 
• Implement Citrix Provisioning Services (PVS) or Machine Creation Services (MCS) for desktop image management 
• Manage and maintain Citrix infrastructure including Virtual Delivery Agents (VDAs), hypervisors, and storage systems 
• Optimize VDI performance through monitoring, capacity planning, and resource allocation 
• Configure and manage user profiles using FSLogix 
• Troubleshoot complex technical issues across the VDI stack 
• Provide platform and infrastructure technical services and technical expertise in systems, technical infrastructure, tools, modeling, external interfaces, and other technical areas 
• Complete complex design, configuration and deployment of platform infrastructure and applications in a cloud-based environment ensuring performant environments 
• Maintain COTS applications in a cloud-based environment 
• Work with internal engineering resources as well as customer end-users to design and enhance the user interfaces for supported applications, maintaining responsive designs that accommodate challenging technical and functional requirements 
• Support operations functions, including root cause identification, remediation and documentation (e.g., user guides, ‘how to’ guides, infrastructure diagrams) 
• Work closely with clients and cross-functional departments on technical issues including software system troubleshooting and maintenance and to communicate project statuses 
• Prepare comprehensive test plans, test new features, services, and fix bugs 
• Configure IdAM, Active Directory, LDAP resources with platform and applications 
• Prepare technical presentations for government and senior leadership 
• Work effectively in a team environment 
• Work across infrastructure that contains both Linux and Windows 
• Communicate effectively with technical and non-technical, management and customer both written and verbally 
• Utilize robust troubleshooting skills 
• Instill and apply solid engineering rigor, to include configuration management, testing 
• Develop/engineer as part of an Agile scrum team 

Pay & Benefits Highlights

Compensation

• Competitive salary and benefits package.
• Employee referral bonuses of up to $10,000 for eligible hires.
• Additional bonus opportunities for exceptional performance and contributions to business development and company growth.

Health & Wellness

• Comprehensive medical, dental, and vision coverage for employees and eligible dependents.
• Deductible reimbursement of up to $1,000 for employee-only coverage and up to $2,000 for family coverage upon meeting plan deductibles.

Income Protection

• 100% company-paid short-term disability insurance.
• 100% company-paid long-term disability insurance.
• 100% company-paid accidental death and dismemberment (AD&D) insurance.
• Company-paid life insurance coverage up to $150,000.

Retirement

• 401(k) plan with immediate vesting upon eligibility. Employees become eligible after six months of service.
• Pre-tax and Roth contribution options available.
• Company Match: A&M provides a dollar-for-dollar match on employee contributions up to 6% of eligible compensation.
• Non-Elective Contribution (NEC): A&M provides an additional 6% company contribution to all eligible participants, regardless of employee contributions.

Paid Time Off

• Up to 18 days of flexible paid time off (PTO).
• Additional PTO awarded based on years of service: +2 days after 3 years, +4 days after 6 years, and +7 days after 10 years.
• 10 paid holidays annually, including up to four floating holidays.

Work-Life Balance

• Flexible work schedules, including flex time and compressed work schedules, based on contract and project requirements.

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