Sr. Supply Chain Manager, First Mile, NA AMXL LRP

Amazon.com Inc

Bellevue, WA

JOB DETAILS
SKILLS
Automation, Benchmarking, Capacity Strategy, Cargo/Freight, Customer Experience, Finance, Forecasting, Leadership, Logistics, Metrics, Order/Customer Fulfillment, Product Strategy, Profit & Loss, Risk, Risk Management, Sales, Special Offers, Strategic Analysis, Strategic Planning, Supply Chain, Supply Chain Management, Sustainability, Technical Operations, Transportation Planning, Warehousing
LOCATION
Bellevue, WA
POSTED
17 days ago

Amazon Extra Large (AMXL) owns the P&L and end-to-end (E2E) customer experience for large, heavy, and bulky products, consolidating strategy, analytics, tech, operations, warehousing, fulfillment, transportation, and delivery. AMXL also offers special handling such as Room of Choice delivery, Haul-Away, and Installation/Assembly, and operates in NA, EU, JP, and IN.

As the Senior Supply Chain Manager and single-threaded leader for First Mile planning, you will own the full current year inbound and fulfillment plan for North America (NA) AMXL fulfillment centers (XLFC) and inbound cross docks (IXD). You will set how heavy and bulky inventory is placed and flows through the network, build the site and regional volume distributions the fulfillment strategy depends on, and mitigate constraint risks for storage, inbound, and outbound. Your plan ties directly to inventory weeks of cover, transportation capacity, and first and third party carrier strategy, and is committed at the most senior levels of the organization. If you want to own current year first mile strategy and see your plan steer real network decisions, this role is built for you.

Key job responsibilities

  • Serve as the single-threaded leader for the North America (US and Canada) AMXL First Mile full-year plan, owning every inbound cross dock and fulfillment center key metric at the weekly and site level from mid term plan through year end, and refresh each quarterly cycle.
  • Own the full set of inbound and fulfillment metrics: site and regional volume distributions, ship units, inbound freight, processed receipts, inbound and outbound transfers, on hand inventory, and customer and vendor returns.
  • Set inventory placement and inbound flow strategy across inbound cross docks including redistribution nodes for direct imports and third-party seller inventory, and fulfillment centers.
  • Surface and mitigate site and regional risk for storage, inbound, and outbound capacity and inventory placement with consideration of weeks of cover, transportation capacity, and carrier strategy.
  • Drive leadership alignment to lock challenging yet achievable quarterly commitments and gain approval of the optimal plan, owning the handoff to finance, transportation, and planning teams.
  • Invent and simplify planning mechanisms, models, and automation that streamline forecasting, validation, and data transfer across all time horizons.
  • Develop plan-over-plan metric bridges and communicate strategy, changes, risks, and trade-offs clearly to senior leadership.

A day in the life

You own the full-year inbound and fulfillment plan for every US and Canada AMXL inbound cross dock and fulfillment center, so you start where strategy and risk meet: reading demand, weeks of cover, and capacity signals to optimize the flow of inventory and mitigate risk related to storage, inbound, or outbound capacity. You shape inventory placement and site-level distributions, partner with science, finance, transportation, and operations to pressure-test inputs, and align leaders on the trade-offs. Across the cycle you lock the commitments that drive carrier and capacity strategy and invent mechanisms that sharpen the next plan.

About the team

AMXL"s Long Range Planning team owns the quarterly and full-year plan for AMXL"s end-to-end supply chain: inbound, fulfillment, middle mile, last mile, delivery, and reverse logistics. We set challenging but achievable targets and turn strategy into a plan committed at the most senior levels that steers every vertical. Our mission is to benchmark a world-class heavy and bulky supply chain in customer experience, speed, sustainability, and cost. The team influences supply chain across every mile and time horizon, leading strategic decisions across supply chain planning, finance, science, transportation, and operations.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles