Sr. Strategic Account Executive - PBM Health Plans - Remote

Sr. Strategic Account Executive - PBM Health Plans - Remote at UnitedHealth GroupSkip to main contentThe UnitedHealth Group Careers website will be undergoing planned maintenance. 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Connecting. Growing together.With these values to guide us our people are committed to making a meaningful difference in the lives of those we are honored to serve.IntegrityCompassionInclusionRelationshipsInnovationPerformance Sr. Strategic Account Executive - PBM Health Plans - Remote Requisition number 2351188 Job category Sales Support Primary location Charleston SC Date posted 04102026 Overtime status Exempt Travel No Share this jobFacebookXLinkedInEmailOptum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.The Strategic Account Executive manages ongoing client relationships and strategic partnership initiatives for an assigned book of business dedicated to Health Plans. The Strategic Account Executive serves as a client facing resources for assigned clients. They are client advocates within the organization and coordinate with other functional areas within the organization to manage to the contract which includes rebates performance guarantees position and win upsells meet contractual obligations etc. They may work closely with Sales on prospective clients and RFP responses. The Strategic Account Executive is responsible for upselling appropriate services to clients renewing existing contracts retention of membership and maintaining high client satisfaction.The Strategic Account Executive must be self-directed and able to work in a self-structured environment. Candidates will be able to hold themselves accountable to their responsibilities and should be a resource coach and teacher to others. They must be able to assess and interpret client needs and requirements and then identify solutions and company capabilities translating concepts into practice. They can work on complex problems and issues and provide innovative and effective solutions that support both the client and the organizations goals and objectives.Youll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.Primary ResponsibilitiesManages assigned accounts with a focus on client trend and contract performance strategic plan development and execution cultivating and maintaining multi-level client relationshipsManages client contract renewal or market check activities with the primary goals of retaining clients obtaining multiple year agreements and maintaining or improving profitabilityAccountable for understanding the primary business objectives of the client developing and managing shared goals and demonstrating program value to the clientUnderstands OptumRx product and service offering and can articulate the operational clinical and financial value of our programs to the client across multiple stakeholders with the goal of deploying new programs and servicesMaintains consistent accurate and regular client communicationsPrepares and presents regular client performance reviews including identification of cost drivers recommendations for cost savings opportunities utilization and cost reports and OptumRx industry newsMaintains a complete understanding of client contract terms including but not limited to the monitoring and reporting of performance guarantees rebate performance and contractual obligations ensures that all assigned contracts are monitored and reported as stated in the termsResponsible for facilitating the creation and delivery of client presentations implementation activities as applicable and daily client interactionStays abreast of industry trends and developments and demonstrates strong communication skills in presenting these to clientsDemonstrates expertise in pharmacy benefit strategies and OptumRx Rx clinical programs and can articulate these accurately to clients and internal partnersProvides leadership to team members in client segment and corporate initiativesProvides regular feedback to management team regarding client metrics client requirements and business development opportunitiesMaintains documentation on clients in both Optum systems and within client dashboards - examples include the Executive Sponsor Dashboard and SalesforceParticipate in sales preparation meetings and finalist sales presentations as necessaryResponsible for ensuring client satisfaction and developing action plans if NPS does not reflect high client satisfactionProvides support to other departments as requestedExhibits compliant and ethical behavior in the performance of job responsibilities including complying with all applicable federal and state laws and regulations Code of Conduct Business Ethics Policies and Procedures and other policies and procedures applicable to positionActively participates in Compliance and Ethics Program including attending annual compliance and ethics training and reporting suspected violations of the law or OptumRxs policies and procedures via OptumRxs Procedures for Reporting Incidents of Possible Improper Employment Practices Misconduct orImproper FinancialAccounting PracticesFollows all policies and procedures relating to job responsibilities and participates in the development and maintenance of departmental policies and procedures for Account Management as appropriateYoull be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide