Sr. Solutions Architect, US ISV

Amazon.com Inc

San Francisco, CA

JOB DETAILS
SKILLS
Adoption, Amazon Web Services (AWS), Architectural Services, Audience Development, Best Practices, Cloud Architecture, Cloud Computing, Communication Skills, Customer Acquisition, Customer Relations, Customer Support/Service, Independent Software Vendor (ISV), International Sales, Mentoring, Needs Assessment, Proof of Concept, Scalable System Development, Startup, Team Player, Technical Publications, Technical Support, White Papers, Writing Skills
LOCATION
San Francisco, CA
POSTED
30+ days ago

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and deep support. We dive deep to understand each customer"s unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world"s most adopted cloud. Join us and help us grow.

Amazon Web Services is looking for a highly motivated Solutions Architect to help accelerate Independent Software Vendor (ISV) customer adoption. This is an excellent opportunity to join our world-class technical team, work alongside top engineers, architects, and technical leaders, and grow your career at one of the most innovative technology companies in the world.

As a Solutions Architect on the ISV team, you will help ISV customers build highly scalable, flexible, resilient, secure, and cost-effective cloud architectures for the solutions they deliver to end customers. You will sit at the crossroads of business and technology, engaging with customers at every stage of their cloud adoption and expansion journey. Linking technology to measurable business value is central to this role, and we expect you to think strategically about business, product, and technical challenges.

We are looking for someone broadly competent across many areas of technology and deep in a few. It"s fine to be less deep in some areas - what matters is strong fundamentals and the ability to learn complex technologies quickly. You should be passionate about technology and have the drive to absorb and retain deep technical knowledge continuously.

On the business side, strong communication skills are essential. You will spend most of your day interacting with customers via email, phone, video, and in-person meetings - with audiences ranging from developers and team leads to engineering directors and CxOs. We need someone who can adjust tone and technical depth based on the audience, read non-verbal cues effectively, and pick up on unstated drivers behind decisions.

Key job responsibilities

  • Own the technical relationship with customers providing technical advocacy as they build and enhance their products on AWS
  • Participate in deep architectural and design discussions with customers to create world-class solutions built on AWS
  • Work with customers to understand their business needs and provide prescriptive guidance on how to leverage AWS technologies
  • Formulate and execute a strategy to drive adoption of AWS services within customer"s platform
  • Author and contribute to technical publications such as whitepapers and proof of concepts that highlight AWS.
  • Build deep relationships with senior technical individuals at our customer to enable them to be cloud advocates
  • Capture and share best-practice knowledge amongst the AWS solutions architect community
  • Drive successful outcomes for both AWS and customers through technical enablement

A day in the life

  • Own the technical relationship with customers providing technical advocacy as they build and enhance their products on AWS
  • Participate in deep architectural and design discussions with customers to create world-class solutions built on AWS
  • Work with customers to understand their business needs and provide prescriptive guidance on how to leverage AWS technologies
  • Formulate and execute a strategy to drive adoption of AWS services within customer"s platform
  • Author and contribute to technical publications such as whitepapers and proof of concepts that highlight AWS.
  • Build deep relationships with senior technical individuals at our customer to enable them to be cloud advocates
  • Capture and share best-practice knowledge amongst the AWS solutions architect community
  • Drive successful outcomes for both AWS and customers through technical enablement

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles