Imagine what you could do here. Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn't have imagined - and now can't imagine living without. If you're motivated by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, wed love to hear from you! The Customer Systems Team is looking for an experienced Site Reliability Engineer. In this role you will design, build and deliver highly scalable, reliable, secure cloud infrastructure which powers the applications and services used by Apple's customers every day. You will work closely with cross functional teams, business leaders and other partners across Apple to implement new solutions. If infrastructure as code, automation and intelligent monitoring excites you then this is the job for you.
In this highly visible position, you will:Innovate, architect, build, and document highly available, scalable, reliable, secure Infrastructure Troubleshoot application specific, network, system & performance issues Build and maintain CI/CD infrastructure to enable fast delivery cycles for software engineering teams Envision and build automation tools to deliver infrastructure services reliably and in a repeatable fashion Collaborate with other site reliability engineers, software engineers, quality engineers, to gather, define, and analyze non-functional/technical requirements5+ years of experience in designing and building resilient, large-scale, low latency, cloud and on-prem Infrastructure including Compute, Storage, and Network 3+ years of experience with deploying/managing Kubernetes using Helm Experience with Shell Scripting, Python, or Ansible Experience in monitoring using Splunk, Grafana, Prometheus, Alertmanager Deep understanding of networking protocols: DNS, TCP, HTTP/HTTPS Experience in setting up and managing CI/CD pipelines Bachelors or Masters in Computer Science or equivalent experience Excellent problem solving, critical thinking, and interpersonal skills Good communication skills to collaborate with distributed teams Experience with Cassandra, MongoDB, Couchbase databases, AWS S3 or similar storage technologies Experience in deploying, monitoring and supporting java applications Experience with ArgoCD and GitOps model Experience in defining, monitoring and achieving key operational metrics like MTTR and SLO Experience with GenAI tools in workflow automation for infrastructure management Ability to learn new technologies in a short time
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.
There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.