Agile Programming Methodologies, Analysis Skills, Best Practices, Change Management, Coaching, Communication Skills, Community of Practice (CoP), Continuous Improvement, Diversity, Healthcare, Identify Issues, Leadership, Metrics, Organizational Skills, Performance Metrics, Process Improvement, Project Evaluation, Scrum Project Management and Software Development, ScrumMaster, Servant leadership, Sprint Planning, Sprint Retrospective, Standup Meetings, Team Lead/Manager, Team Player, Trend Analysis
At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.
Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!
JOB SUMMARY: Sr. Scrum Master position is a servant leader of highly collaborative development team practicing Agile and delivering to the business in an iterative manner, using Agile best practices, continuous improvement, and leading without authority. Ideal candidate enjoys fast-paced environment, thrives under ambiguity and embraces change passionately. They help their team adopt and improve on their application of Agile methodology. They continually support team goals and remove obstacles while ensuring that they adhere to overall program-level ways of working. The candidate has high energy in team settings, and is an innovative thinker.
JOB ROLES AND RESPONSIBILITIES:
- Facilitate Scrum ceremonies for two or more Scrum teams and/or programs, such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
- Proactively find ways to enable the team to become high performing, predictable, empowered and self-organized
- Serve as a strong facilitator, leading team- and program-level sessions including PI Planning, dependency alignment, and execution workshops
- Proactively identify, track, and manage cross-team dependencies, risks, and impediments, ensuring continuity of delivery across workstreams
- Coach and guide the team in Agile delivery best practices, foster an agile mindset and a culture of continuous improvement
- Measure team delivery maturity and performance, and review the metrics with the team to identify improvement opportunities
- Define, track, and report KPIs, metrics, and program health, providing actionable insights through sprint and program-level analysis
- Provide clear, concise, and effective communication to leadership and executives, including status, risks, and key decisions
- Support release planning and deployment activities, ensuring coordination across teams and stakeholders
- Drive assigned continuous improvement initiatives at the team and program levels
- Participates in the Scrum Master Community of Practice sharing ideas, observations and opportunities for improvement
- Possesses a competency for change management principles and has practical experience in coaching teams through change
- The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
JOB SCOPE: Incumbent works under minimal direction and uses independent judgment to identify issues, trends & problems and recommend action plans and evaluate results on projects that may not be clearly defined. Work is varied and complex, requiring the individual to use a broad range of knowledge gained through prior Scrum Master experience. The position works with internal and external sources to complete objectives, keeping the needs of external and internal customers as a priority when making decisions and taking action.