Acquisition Integration, Change Order Management, Cloud Computing, Customer Relations, Documentation, Finance, Follow Through, Internet Security, Management of Information Systems/Technology (MIS), Microsoft Product Family, Onboarding, Organizational Skills, Partner Sales, Penetration Testing, Presentation/Verbal Skills, Process Improvement, Project Lifecycle, Project Management Professional (PMP), Project Planning, Project Schedule, Project Tracking, Project/Program Management, Risk Analysis, Sales Management, Solution Sales, Standard Operating Procedures (SOP), Team Player, Technical Support, Time Management, Writing Skills
ABOUT THE ROLE
Cyber Advisors is a rapidly growing managed services and cybersecurity company. We manage a broad portfolio of client projects across onboarding, infrastructure, cloud, and Microsoft environments — and we're adding a Sr. Project Manager to keep pace with that growth.
This is a high-volume, client-facing PM role. You'll own 30–60 projects at a time across varying complexity — from quick-turn service engagements to multi-month onboarding and infrastructure projects. If you thrive in a fast-paced MSP environment, are wired for structure and follow-through, and know how to manage clients without a script — this role is for you.
WHAT YOU'LL DO
Project Delivery
- Own the full project lifecycle for assigned PS and MSP engagements — from initiation through closure
- Manage a portfolio of 30–60 concurrent projects of varying scope and complexity
- Build and maintain project schedules, track milestones, and surface blockers before they become issues
- Create and maintain project documentation in ConnectWise, including status notes, work plans, and time entries
- Drive projects to closure — manage CAF, invoice handoff to finance, and post-project follow-up
Client & Stakeholder Communication
- Serve as the primary client point of contact throughout the project lifecycle
- Send welcome emails, lead kickoff meetings, and provide regular status updates
- Manage scope and change orders — identify out-of-scope work early and drive CO decisions
- Keep MS engineers informed on projects that touch their accounts
Internal Coordination
- Partner with Sales and Solution Architects on project handoffs — understand scope, dependencies, and client context before kickoff
- Assign and coordinate engineers and consultants based on skillset and availability
- Escalate issues quickly and propose solutions — don't sit on problems
- Contribute to PMO process improvement initiatives, templates, and documentation
WHAT YOU BRING
Required
- 5+ years of project management experience in a Managed Service Provider or IT services environment
- Demonstrated ability to manage a large, concurrent project portfolio (not one big project at a time)
- Strong working knowledge of Microsoft 365, cloud solutions, and common SMB infrastructure
- Experience with ConnectWise Manage or a comparable PSA tool
- Excellent written and verbal communication — with both technical teams and non-technical clients
- Organized, proactive, and able to manage competing priorities without dropping the ball
Preferred
- Experience with Moovila or comparable resource scheduling tools
- PMP, CAPM, or equivalent certification (or actively working toward one)
- Familiarity with cybersecurity services including penetration testing, risk assessments, or compliance engagements
- Experience contributing to or building PMO processes, templates, or SOPs
- Exposure to post-acquisition integration or rapid organizational growth
WHAT SUCCESS LOOKS LIKE
- Projects are initiated on time and clients hear from you before they have to ask
- Your portfolio is clean — statuses are current, documentation is complete, nothing is lingering
- Change orders are flagged and driven to resolution, not ignored
- Engineers and clients both know what's happening and what's next
- You're contributing to how the PMO gets better, not just running your book of business
WHY CYBER ADVISORS
- A PMO that's actively maturing — you'll help shape how we work, not just follow a playbook that already exists
- Diverse project portfolio across managed services, cybersecurity, and compliance
- Collaborative team that takes ownership and pushes each other to be better
- Hybrid flexibility, competitive compensation, and real room to grow
WHAT WE OFFER
- Compensation commensurate with experience and performance-based incentives.
- Vacation and PTO.
- Employer-paid Health and Dental Insurance for CA employees.
- 401(k) with employer matching.
- Opportunities for professional development, including certifications and ongoing training.
- Engaging, dynamic work on a wide range of client security challenges.