Sr. Program Manager

Job Responsibilities:

• Oversee the planning, execution, and control of multiple projects within a Program/Portfolio to successful completion
• Manage a team of 10 Transformation Office personnel
• Participate and contribute expertise in implementing a standard Project management Methodology using the Phase/Gate approach
• Lead the tool rollout for Project Management, set up projects, programs, portfolios in the rolled-out tool
• Ensure project delivery, framework, tasks, activities, and deliverables are represented and accounted for in project plans, timelines, and the system of record
• Schedule and facilitate all project meetings, identify project team and responsibilities, and serve as a single point of contact for projects
• Communicate project objectives and scope, oversee development, testing, and implementation
• Track and manage and track project cost
• Manage project risk through comprehensive mitigation assessment and planning techniques, while communicating risks and rewards associated with project decisions and actions
• Create a clear, coherent approach to guide effective project setup, execution, and control
• Actively manage the work efforts of multiple functional resources through the project plan
• Develop and/or co-develop and maintain required project documentation and deliverables
• Maintain, monitor, and actively report project status to all project stakeholders
• Develop and maintain productive working relationships with project stakeholders, team members, peers, managers, customer, vendors, and other affected departments
• Coordinate efforts across multiple business units and ensure continuous efficient management of projects while gathering input and feedback
• Collaborate and communicate with other project managers and leaders to coordinate cross-functional project initiatives and activities
• Assist in the development and implementation of contingency plans
• Perform other duties as assigned
• Conform with all company policies and procedures
• Train team members on PM methodologies, processes and tool usage
• Set up reports, dashboards and processes within the tool
• Facilitate the Demand management processes for the Transformation Office

Primary Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum 15 years of progressive experience in an IT Program/Project Manager role leading and executing projects using Waterfall and/or Agile methodologies required
• Advanced knowledge of the software development lifecycle and industry standards to support all project processes
• Proven experience and knowledge of the discipline of project management including common principles, methodologies and tools used by practitioners
• Experience leading a team of 10 or more members
• Proficient understanding of technology, infrastructure, security concepts and platforms
• Knowledge of the financial industry and SOX compliance
• Support-level knowledge of a PPM (Project and Portfolio Management) Tool like Monday.com and SharePoint functionality
• Proficient knowledge of Organizational Change Management processes
• Experience with business case preparation and cost benefit analysis
• Experience with ERP Implementations

Individual Skills& Competencies:

• Ability to analyze business processes and how they interface within the company infrastructure
• Strong in the use of Microsoft Office 365 software
• Strong people skills including the ability to interact with employees at all levels
• Excellent written and oral communication skills
• Strong problem-solving skills and attention to detail
• Interpersonal skills necessary to work well with others in teams and collaborative work situations
• Ability to organize and prioritize tasks and day-to-day activities for self and project team members with the flexibility to change as needed
• Strong business and financial acumen
• Ability to hold self and others accountable for assigned tasks and issues while maintaining teamwork and a professional environment
• Ability to 'read' the audience, respond professionally, and mediate difficult situations
• Ability to identify opportunities for improvements and system enhancements based on lessons learned
• Ability to partner with leadership to promote and sustain project management best practices and educate the broader organization
• A willingness to embrace change and a strong desire to challenge the status quo
• Ability to work in a diverse and fast paced environment
• Ability to improve project team performance by building cohesiveness, leading, mentoring, training and motivating to facilitate cooperation
• Proficient with a PPM software tool
• Ability to provide leadership through influence, inspiration, collaboration, and teamwork
• Ability to demonstrate integrity while successfully managing work demands and pressure
• Ability to continually pursue professional development and knowledge of project management best practices