Sr. Program Manager

• Company pays 100% of a medical coverage plan
• Company pays 100% dental & vision plan 
• Company pays 100% $25,000 life insurance
• Company pays 100% Employee Assistance Program

• Accrue up to 80 hours on day one per year iwth a 160 hour cap
• Accrue up to 40 hours on day one of sick time per year 
• Company pays approved holidays

• Mileage Reimbursement
• Cell phone and laptop provided
• and more........................

• May act as an Interim Program Manager for a new or establised location
• Monitor and evaluate performance, including clinical, financial, and personnel of all assigned programs.
• Will serve as the key contact with regional center personnel and other external customers and/or vendors.
• Monitoring and implementing business plans, financial goals, and quality service delivery to clients.
• Supervise and support Program Managers and their assigned reporting personnel.
• Facilitate meetings/discussions to ensure all components of program operations (fiscal, clinical, and logistical) are performing up to expected standards and towards business plan goals.
• Attend relevant meetings with regional centers, Department of Developmental Services, internal departments, and other relevant business-related entities, as required and recommended.
• Collaborate with CEO to develop strategic business plans and methods of execution to ensure appropriate operational plans are implemented to meet goals and expectations.
• Maintain consistent relationships to ensure service delivery and performance are reflected positively to all clients and their key family members.
• Oversight and monitoring of all critical/significant incidents that occur in assigned programs and projects.
• Ensures that referral flow and service commencement are taking place on a consistent basis, applicable to business growth plans. 
• Collaborate with the Compliance Department to facilitate and plan internal audits and program reviews.

• Experience working with the regional centers
• Must possess excellent people-skills to engage and network with key members of the community, including regional center personnel, social workers, DDS personnel, and other significant figures in the surrounding community.
• Have prior experience working with a multidisciplinary team in service delivery to individuals with behavioral/mental/developmental challenges.
• Familiar with developing, evaluating, monitoring of policies, procedures, and protocols.
• Must be able to attend and participate in meetings, calls, video meetings, etc. reliably, including effectively communicating any potential absences and delays, if applicable to situations.
• Must possess excellent communication skills (verbal/written) and have working knowledge of computer applications and software.
• Have experience working with various electronic health records (EHR) systems and learn quickly on new, work-relevant applications and software.
• Must be travel as needed to office, regional center and client's residence as needed.
• Handle multiple tasks and complete them in a timely manner with minimal supervision and direction.
• Experienced with resolving personnel conflicts and disagreements between colleagues, customers, and other key business vendors and stakeholders.
• Must be experienced and possess skills in handling unexpected challenges and emergencies within program operations, with the ability to assist others during crisis situations.
• You have the ability to isnpire otthers.
• Possess skills to maintain a strong focus on interventions and resolutions as opposed to premature actions and/or reactive interactions in haste. 

• Prior work experience performing internal/external audits and program reviews.
• Familiarity of the Lanterman Act and Title 17 regulations/codes a plus.

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