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Sr. Product Manager, Prime Family Lifecycle, Prime Benefits, Pricing & Constructs

Amazon.com Inc

  • Seattle, WA
  • 29 days ago

    Highlights

    Within this charter, the Family Lifecycle & Age-Appropriate Experiences role addresses the most emotionally important - and legally complex - dimension of household membership: how Amazon serves families with children, teens, and young adults as they grow up. Prime aspires to be the world"s most engaging, satisfying, and loved membership program - delivering profitable growth by improving the Amazon experience through fast shipping, exclusive deals, digital entertainment, and an ever-expanding set of benefits.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Amazon Prime is a core pillar of Amazon"s consumer businesses, serving over 200 million members worldwide. Prime aspires to be the world"s most engaging, satisfying, and loved membership program - delivering profitable growth by improving the Amazon experience through fast shipping, exclusive deals, digital entertainment, and an ever-expanding set of benefits. We relentlessly innovate on behalf of customers to bring more value, convenience, and entertainment to our members.

    The Benefits, Pricing, and Constructs (BPC) team within WW Prime owns the strategy and product development for Prime"s benefit portfolio, pricing architecture, and membership constructs - including how Prime works for households. Prime Family is our fastest-growing workstream, creating the foundation for Prime to become the membership that serves the entire household. Within this charter, the Family Lifecycle & Age-Appropriate Experiences role addresses the most emotionally important - and legally complex - dimension of household membership: how Amazon serves families with children, teens, and young adults as they grow up.

    This is a greenfield opportunity to define how millions of families grow up with Amazon - and a high-visibility role with regular exposure to VP and SVP-level leadership.

    Key job responsibilities

    The Sr. Product Manager - Tech, Family Lifecycle & Age-Appropriate Experiences will own the end-to-end lifecycle for family members from birth through adulthood - ensuring every stage has appropriate guardrails, delightful experiences, and seamless transitions. You will be the single-threaded leader who deeply understands child privacy law across every Prime marketplace and translates legal requirements into product features that parents love and kids enjoy - not compliance checkboxes.

    Key Responsibilities

    • Own the product roadmap for the family lifecycle: managed accounts for kids, supervised commerce for teens, graduated independence for young adults, and seamless transition to full adult membership
    • Become the team"s foremost expert on child/teen privacy law worldwide - COPPA, UK AADC, GDPR-K, and emerging regulations - and maintain a living compliance framework that all benefit experiences adhere to
    • Collaborate with benefit teams to define age-appropriate content access policy across Shopping, Video, Music, Kids+, Audible, Alexa+, and Gaming - ensuring consistency, portability across devices, and respect for lifecycle stage
    • Own the lifecycle state machine and transition triggers: define when and how members graduate between stages, designing "graduation moments" that turn potential churn into retention events
    • Write technical specifications for age-gated data flows, minor-specific privacy controls, and cross-service consent propagation
    • Present strategy, progress, and results to Director and VP-level leadership in regular business reviews

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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