Automation, CCNA - Cisco Certified Network Associate, CCNP - Cisco Certified Network Professional, Cloud Computing, Hardware Administration, Hardware Upgrades, High Availability, Network Administration/Management, Network Architecture/Engineering, Network Performance/Analysis, Network Support, Network Switching, On Call, Performance Analysis, Python Programming/Scripting Language, QoS (Quality of Service), Root Cause Analysis, Scripting (Scripting Languages), ServiceNow, VLAN (Virtual Local Area Network), Wireless Communications