$184,000–$253,000 Per Year
Agile Programming Methodologies, Architectural Services, Business Continuity Planning (BCP), CCIE - Cisco Certified Internetwork Expert, Call Routing, Cisco Network Systems, Cisco Unified Communications Manager (CUCM), Communications Engineering, Conference Management, Continuous Improvement, Government, Identify Issues, Jabber, Leadership, Microsoft Product Family, Network Architecture/Engineering, Operational Support, Problem Solving Skills, QoS (Quality of Service), Secret Clearance, Security Clearance, Team Player, Telephony, Unified Communications, WebEx
As a Sr. Network Engineer III, youll serve as a technical authority for voice, video, and collaboration platforms, contributing immediately as a subject matter expert within a fast-paced operational environment. Success requires deep technical expertise, proactive problem solving, and strong team collaboration. This role provides senior unified communications engineering support for a highly visible, sensitive customer.
We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.
If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!
What you'll do:
- Design, implement, and troubleshoot enterprise voice, video, and collaboration (Unified Communications) platforms.
- Configure and support SBCs, voice gateways, dial plans, and QoS to ensure high-quality real-time voice and video traffic.
- Serve as a technical Subject Matter Expert (SME), able to support operational issues with minimal ramp-up time.
- Participate in Agile execution and contribute to collaborative problem-solving efforts.
- Communicate technical issues, risks, and solutions clearly to both technical and non-technical stakeholders.
- Proactively recommend technical improvements and architectural enhancements.
- Actively contribute to team discussions, planning, and continuous improvement initiatives.
- Support mission operations with urgency, accountability, and a strong sense of ownership.
- Demonstrate the ability to contribute immediately in a fast-paced, mission-critical environment.
- Establish and maintain a high level of customer trust and confidence through technical expertise and professionalism.
- Apply creativity and innovation to deliver solutions that best fit customer needs and mission objectives.
What you'll need to succeed:
- Bachelor's degree in a technical field is preferred. Relevant experience may substitute for education requirements.
- Ability to obtain a Secret level security clearance or higher
- 10+ years of experience leading or assisting in review, design, and implementation of network engineering solutions, with deep hands-on expertise supporting enterprise Unified Communications environments.
- Demonstrated subject matter expertise designing, implementing, and troubleshooting complex voice, video, and collaboration platforms, including Cisco Unified Communications Manager, Webex, and Microsoft Teams.
- Hands-on experience supporting session border controllers, voice gateways, call routing, and ensuring Quality of Service for real-time traffic.
- Hands-on experience with VQ Conference Manager, Jabber, Cisco telephony endpoints, and Cisco Expressway.
- Proven ability to troubleshoot and resolve operational voice and video issues with minimal ramp-up.
- Expert-level certifications such as CCIE Collaboration, CCIE Enterprise, or CCIE Security.
This position is designated as essential personnel supporting continuity of operations and may require work during government shutdowns, emergencies, or other critical situations.
SALARY RANGE: $184,000 - $253,000
The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:
- The candidates professional background and relevant work experience
- The specific responsibilities of the role and organizational needs
- Internal equity and alignment with current team compensation
This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
- Performance-based bonuses
- Company-paid training and/or certifications
- Referral bonuses
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Metrostar Systems
MetroStar Systems has delivered world-class IT consulting, strategic solutions, and professional services since 1999. Our mission is defined by a commitment to our clients, and is enhanced by extensive experience working across multiple industries to provide a vast array of services and solutions. Our teams are customized with experts across our seven practice areas and offer specialized services and solutions that facilitate our clients’ missions, and solve their technical challenges.