Sr Mgr, Product Operations, Kindle Product Operations

Amazon.com Inc

Sunnyvale, CA

JOB DETAILS
SKILLS
Analysis Skills, Benchmarking, Consumer Electronics, Continuous Improvement, Cross-Functional, Customer Experience, Develop and Maintain Customers, Diving, Feasibility Analysis, Kindle, Leadership, Manufacturing, Manufacturing Analysis, Manufacturing Requirements, Operations Management, Operations Planning, People Management, Problem Solving Skills, Process Improvement, Product Development, Product Engineering, Product Management, Product Planning, Requirements Management, Strategic Analysis, Supply Chain, Team Lead/Manager, Team Player, Trade-Off Analysis, Willing to Travel
LOCATION
Sunnyvale, CA
POSTED
30+ days ago

As a Senior Manager, Product Operations, you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products.

The person will lead a team responsible for defining and committing to the operations plan for delivery of innovative consumer products within Kindle Product Operations. In this role, you will operate at the earliest and most influential stage of the Product Development Process (PDP), the pre-concept phase, where you will combine the expertise of a business ownership, commodity expertise, product technical needs. You will be the operations authority that shapes product Roadmap for Kindle

devices when decisions matter most, influencing critical choices before designs crystallize and features are locked.

You must demonstrate leadership in a cross-functional, matrixed environment and able to succeed within an open, collaborative, peer environment.

Key job responsibilities

  • Leading a team of high-impact professionals to define future products based on customer needs and viability
  • Decomposing product concepts into component and manufacturing drivers using industry benchmarks and deep supply chain knowledge
  • Influencing executive management on design decisions through dive deep into assumptions, communicating complex tradeoffs with clarity and confidence
  • Facilitating decision-making conversations with Product Management, Engineering, and Supply Chain that balance product feature requirements, development timeline, and cost considerations
  • Building and implementing methodology to enable high-fidelity analysis for product tradeoffs in early concept phase
  • Providing guidance and support to both OPMs and MPMs to ensure cohesive supply chain strategies across Kindle Product Line
  • Problem solve and explore solutions to current processes and systems
  • Coordinate with cross functional teams throughout development and manufacturing
  • Drive continuous improvements
  • This role will require international travel

A day in the life

As Sr. Manager, Kindle Product Ops, you will lead a small team of highly skilled operations professionals to define the next product concepts. You will spend significant time in collaborative sessions with product managers and engineers, framing complex tradeoffs between customer experience, technical performance, development timelines, and cost. You will proactively guide teams toward viable directions in the ambiguity of pre-concept development. Your afternoons might include assessing strategic recommendations, or diving deep into manufacturing requirements to assess feasibility of novel approaches.

About the team

Our Kindle Product Operations organization drives innovation in consumer electronics, bringing exciting products from concept to customer hands. The early-stage costing function sits at a critical juncture-where strategic decisions have maximum leverage but information is most uncertain. Our team values analytical rigor combined with practical judgment, collaborative problem-solving, and the courage to influence difficult decisions. You"ll work alongside engineers, product managers, and supply chain professionals who are passionate about delivering exceptional customer experiences at sustainable costs.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles