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Sr Manager, TFB Revenue Analytics - Product & Channel

T-Mobile USA, Inc

Bellevue, WA

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Analysis Skills, Big Data, Business Administration, Business Case, Business Skills, Coaching, Communication Skills, Consulting, Cross-Functional, Customer Support/Service, Data Mining, Data Modeling, Establish Priorities, Financial Analysis, Leadership, Marketing, Mathematics, Metrics, Microsoft Excel, Microsoft PowerPoint, Mobile Devices, Promotional Programs, Prototyping, R Programming Language, Reporting Dashboards, Resource Management, Revenue Analysis, Revenue Forecasting, Revenue Growth, Revenue Management, SQL (Structured Query Language), Sales, Sales Operations, Statistical Modeling, Statistics, Stock Purchase Plans, System Migration, Tableau, Team Lead/Manager, Team Player, Time Series Analysis, Variance Analysis, Willing to Travel
LOCATION
Bellevue, WA
POSTED
30+ days ago
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

*** This is not a remote role, this is a hybrid role requiring 3 days a week in office. The successful candidate for this position must be located in Bellevue, WA ***

Leading a team of 3 analysts, the Senior Manager of TFB Revenue Analytics is responsible for delivering analysis and insights on the performance of T-Mobile for Business products and channels, with a focus on revenue growth across the TFB base. They will be responsible for performing deep dives on each product within the TFB portfolio - understanding sales drivers, inflows and outflows, survival rates, offer performance, base rate plan migrations, and key trends with respect to the various channels where those products are sold. They will work cross-functionally with partner teams on acquisition, retention, and marketing/sales operations teams to understand what is working to drive growth and revenue performance, and to find opportunities for improvement. And they will work closely with Product teams and leaders across TFB, bringing quantitative product and revenue analysis forward to improve product offerings and to drive data-informed decisions.

The successful candidate will communicate with senior executives and business team counterparts, providing explanations for how products and channels are performing relative to weekly, monthly, quarterly, and annual revenue commitments. This includes delivering commentary on the performance of recent offers and launches, providing a clear perspective on the volume of incremental vs. intrinsic activity being driven by T-Mobile promotions, assessing variances from business case expectations, and understanding how performance trends roll forward into future-facing revenue forecasts. Additionally, they will be responsible for maintaining meticulous analytical standards, ensuring the quality of outputs for the team, and for proactively delivering ideas that materially impact T-Mobile's top and bottom lines.

This leader will work cross-functionally with business partners and data teams to maintain and deliver against a queue of revenue-focused analytical requests. They will manage the resources of the team, clearly communicating the roadmap and ETA for deliverables, and establishing prioritizations based on potential impact to the business.

Your responsibilities

Set clear priorities and effectively manage a team of dedicated analysts
Ensure that analysis produced by the team is thorough and accurate, leveraging the best possible techniques for the questions posed by the business
Clearly communicate findings and insights to senior executives, sharing appropriate levels of analysis and depth for both technical and non-technical audiences
Partner with data and reporting teams, providing requirements for self-service tools and tableau dashboards that provide an early-warning system for health of the business (providing direction and prototypes)
Conduct post-mortem reviews to provide insight on the performance of new offers and promotions, including assessment of lift and other metrics that tie back to business case
Perform ad-hoc analysis on a variety of questions posed by business teams, providing dimensional cuts of variances, and explaining recent trends across products and channels
Provide weekly insights to executive leadership, showcasing recent product analysis that can be used to steer business performance
Deepen integration with business partners, delivering analysis and recommendations that drive significant enterprise value creation

Your Qualifications

5+ years of demonstrated experience leading a high performing analytical team
Solid understanding of analytical methodologies, including time-series analysis, statistical modeling (hypothesis testing, causal modeling, data mining), and optimization
Excellent communication skills and executive presence - able to produce consulting-quality PowerPoint presentations with exacting standards
Proficient with large databases and big data, with working knowledge of tools/platforms/schemas
Knowledge of tools: SQL, R, Excel, Tableau, PowerPoint
Strong intuition and business judgment - able to balance theoretical vs. practical
MBA, or Advanced degree in Science, Engineering, Applied Mathematics or related quantitative field strongly preferred

* At least 18 years of age
* Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $122,900 - $221,800

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

EOE Statement

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

About the Company

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T-Mobile USA, Inc