Sr. Manager, Technical Program Manager, Central RME

Amazon.com Inc

Nashville, TN

JOB DETAILS
SKILLS
Analysis Skills, Best Practices, Business Architecture, Business Operations, Continuous Improvement, Cross-Functional, Emerging Technology, Establish Priorities, Leadership, Mentoring, Operational Strategy, Operations Processes, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Improvement, Project/Program Management, Relationship Management, Risk Analysis, Team Lead/Manager, Technical Leadership, Technical Strategy, Trend Analysis
LOCATION
Nashville, TN
POSTED
30+ days ago

Amazon's Reliability, Maintenance & Engineering (RME) team ensures that our global fulfillment and operations networks run safely, efficiently, and at peak performance. We are seeking a highly experienced and strategic Sr. Manager, Technical Program Manager to drive significantly complex cross-functional technology initiatives. This pivotal role will operate in environments where business and program architecture may not be defined, driving clarity and delivering results. A successful candidate will effectively force multiply across teams, identify risks and opportunities in technical strategies and architecture, and align organizations toward simple, coherent approaches through cross-org structures and mechanisms. We are looking for a leader who likes to solve problems and remove obstacles. If you enjoy leading cross-functional teams of engineers, developers, program managers, and product managers, and you are skilled at organizing, driving, and communicating laterally and upwards, this position will provide you with a challenging opportunity to work alongside talented teams solving complex problems.

Key job responsibilities

  • Lead and oversee significantly complex, cross-functional technology initiatives, ensuring alignment with overall business objectives and operational strategies
  • Design, implement, and maintain robust operations processes, tools, and frameworks to drive efficiency and scalability
  • Drive product innovation and technology program deployment leadership across the organization, incorporating emerging technologies and best practices into strategic roadmaps
  • Collaborate with senior leadership, engineering teams, and stakeholders to identify gaps, prioritize initiatives, and drive continuous improvement in tech products and services
  • Establish and track key performance indicators (KPIs) that drive strategic decision-making, providing actionable insights, regular executive-level reporting, and guidance in addressing outcomes from KPI analysis
  • Stay abreast of emerging infrastructure trends and industry best practices, incorporating this knowledge into strategy
  • Lead, mentor, and develop a team of 3-6 Technical and Non-Technical Program Managers, fostering a culture of operational excellence and continuous improvement
  • Manage relationships with cross-organizational tech and non-tech partners, ensuring alignment with strategic business objectives and requirements

A day in the life

Amazon Benefits:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  1. Medical, Dental, and Vision Coverage

  2. Maternity and Parental Leave Options

  3. Paid Time Off (PTO)

  4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles