Sr. Manager - Projects and Engineering 4D

Sr. Manager - Projects and Engineering

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

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Job Description

Role Overview

We are seeking 14+ years' experience as an Onshore Project Manager to lead Microsoft Dynamics 365 Finance & Operations (D365 F&O) implementation and enhancement projects. Acting as the client-facing counterpart, this role will serve as the primary liaison between business stakeholders and delivery teams, ensuring successful ERP project execution, stakeholder alignment, and seamless collaboration with offshore teams.

Key Responsibilities

• Project Delivery Manage end-to-end D365 F&O implementation and upgrade projects, defining scope, timelines, and deliverables while tracking risks, dependencies, and progress.
• Client Engagement Work directly with client stakeholders (business and IT), gather and refine requirements, and lead workshops, meetings, and status updates to ensure alignment.
• Team Coordination Collaborate with offshore development and functional teams, ensuring business needs are translated into effective technical solutions. Manage escalations and remove blockers.
• Planning & Governance Develop project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and resource plans. Ensure adherence to Agile, Waterfall, or Hybrid methodologies.
• Quality & Delivery Assurance Oversee deliverables, testing phases (UAT, SIT, Pre-Prod), and ensure solutions meet business requirements. Drive timely go-live and post-go-live support.

Required Skills

• Functional / Technical Knowledge Strong understanding of Microsoft Dynamics 365 Finance & Operations (F&O). Familiarity with Power Platform (Power Apps, Power Automate), integrations (APIs, Azure, Logic Apps), and Leapwork testing tool.
• Project Management Expertise Proven experience in Agile/Scrum methodologies, PMP certification preferred. Skilled in tools such as Azure DevOps, Jira, and MS Project.
• Soft Skills Excellent communication and stakeholder management skills, with strong problem-solving and decision-making abilities-critical for client-facing onshore roles.

Typical Experience Required

• IT Experience: 14+ years in IT project management.
• D365 Experience: 8+ years managing D365F&O Projects.
• Client-Facing Experience: Prior experience handling onshore client interactions and leading ERP (D365F&O projects) implementations.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

APICS - Certified Supply Chain Professional certification (CSCP) - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Risk Professional (CRP) - UdemyUdemy, Certified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, Trichy, Oracle Supply Chain Management Cloud: Procurement Certified Associate (OCA) - OracleOracle

Required Skills

Change Management, Data Quality, Decision Trees, Negotiation, Oracle Database, People Leadership, Procurement, Program Management, Project Portfolio Management (PPM), Risk Management, SAP Overview, Strategic Planning

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Projects and Engineering

Remote Type -

Hybrid

Work Shift -

Any (United States of America)

The approximate annual base compensation range for this position is:

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.