Sr Manager Operational Risk & Controls

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

PAY RANGE

The Target Pay Range for this position is $150,800.00-$184,200.00 annually. The full Pay Range is $117,300.00 - $217,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS - because people helping peoplestarts with supporting you

• 401(k) Company Match (up to 3%)
• 4% annual contribution to your 401(k) by BECU
• Medical, Dental and Vision (family contributions as well)
• PTO Program + Exchange Program
• Tuition Reimbursement Program
• BECU Cares volunteer time off + donation match

IMPACT YOU'LL MAKE:

As th

e

Senior Manager, Operational Risk & Controls

, you will shape and lead a true first-line risk management function within MDX (Member & Digital Experience), transforming how risk, controls, and compliance are designed, owned, and executed. You will professionalize and centralize operational risk practices,

moving them from fragmented and informal to scalable,

enterprise-grade programs that support growth and an upcoming merger. Your work will directly strengthen regulatory readiness, operational resilience, and confidence in business decision-making. By partnering closely with business leaders, Technology, and Enterprise Risk, you will enable innovation while protecting members and the organization. This is a builder role where your expertise sets the foundation for long-term success.

WHAT YOU'LL DO:

• First Line Risk Leadership:Serve as the primary First Line of Defense Operational Risk leader for MDX, providing clear governance, oversight, monitoring, and reporting across all business activities.
• Function Build & Maturity:Establish and lead the Operational Risk & Controls function, designing frameworks, standards, and practices that align with enterprise risk programs and support future scale.
• People Leadership & Development:Lead, coach, and develop a team of risk and control professionals through clearobjectives, ongoing feedback, and meaningful growth opportunities, while conducting timely performance evaluations.
• Risk Assessment & Oversight:Drive consistent execution of risk assessments, including RCSAs, incident management, issue management, and process-level risk oversight.
• Control Design & Inventory:Oversee control writing, control design, and maintenance of the Process Risk & Control Inventory (PRCI), ensuring accuracy, completeness, and alignment to enterprise standards.
• PRCI Ownership & Testing:Ensure business-owned PRCIs are effectively designed, mapped to risks and processes, and tested in accordance with enterprise and regulatory expectations.
• Control Automation & Optimization:Partner with Technology and Enterprise Risk to design, implement, and mature manual, semi-automated, and fully automated controls that improve efficiency, accuracy, and sustainability.
• Control Health & Performance:Lead control health evaluations, performance monitoring, rationalization efforts, and ongoing improvement of control effectiveness.
• Issue & Remediation Management:Oversee issue identification, remediation planning, and execution for control gaps, audit findings, and regulatory issues.
• Regulatory & Audit Readiness:Own audit and exam preparedness, support regulatory interactions, and manage findings through resolution.
• Risk Reporting & Insights:Assist in the development and delivery of dashboards, metrics, and reporting that provide senior leadership with transparent insights into emerging risks, control health, and operational performance.
• Strategic Risk Partnership:Integrate risk considerations into strategic planning, change management, and new product or process initiatives in collaboration with senior leaders.
• Cross-Functional Collaboration:Partner with Operations, Marketing, Digital, Data, Product, Technology, and Enterprise Risk to embed risk awareness and enable operational excellence.
• Risk Culture & Education:Act as both a builder and teacher by upskilling the organization, fostering accountability, transparency, and a strong risk-aware culture.
• Emerging Risk Identification:Identifysystemic andemergingrisks, ensuringtimelyescalation and visibility aligned withorganizational risk appetite.

This

isn't

just about ticking

off tasks on a list.

It's

about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU'LL GAIN:

• The opportunity to build and lead a newly designed, enterprise-critical Operational Risk & Controls function
• High visibility and partnership with senior leaders across MDX, Technology, and Enterprise Risk
• The ability to make a lasting impact as the organization prepares for future growth and an upcoming merger

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor's degree in business, finance, risk management, operations, or equivalent work experience
• 5-7years of experience in operational risk management, internal controls, First Line of Defense oversight, or audit roles.
• 3 years of people leader experience
• Previousexperience working in financial services or credit unions

Desired Qualifications:

• Advanced degree, MBA, or relevant professional certification such as CRISC, CRCM, CISA, PMP, or Six Sigma
• Demonstrated experience designing, executing, and/or automating operational controls