Sr Manager of Franchise Performance & Real Estate Assets

POSITION SUMMARY

The Sr Manager of Franchise Performance & RE Assets is responsible for driving growth and retention of both company and franchise-owned restaurants nationwide.  This role will influence restaurant growth and preservation by providing analytics on all development-related activities as well as serving as an active partner with franchisees, development leadership, and other cross-functional leaders. 

ESSENTIAL FUNCTIONS

May perform any or all of the following duties:

• Facilitates both the maintenance and recovery of revenue streams for the company through the effective management of financial risk, including Closures, Store Transfers, Acquisitions/Divestitures, Workout Agreements, New Restaurant Builds, and Rebuilds.

• Determines or develops appropriate workout plans for challenged or ‘at risk’ franchise groups

• Provides project support for market transformation, acquisition, and divestiture of company-owned restaurants, restaurant transfers, workouts, Cap-Ex investments, and store closure mitigation.

• Owns the relationships with both brokers and financing resources to provide workout and restructuring support to potential buyers or capital partners.
• Leads the diligence process for restaurant acquisitions, divestitures, and refranchising processes, including transaction management, negotiation, planning, and execution. 
• Partners in various strategic efforts, including real estate, asset management, joint ventures, and lender relationship management. Work cross-functionally to establish strong cross-functional relationships with all stakeholders.
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

POSITION QUALIFICATIONS/CORE COMPETENCIES

• Must possess approximately 8 years of any combination of experience and/or education that demonstrates a commanding knowledge of Real Estate Finance and Management with a highly franchised company; retail or restaurant experience highly preferred.
• BA/BS Degree in business or finance, MBA preferred

• Working knowledge of franchise finance, practices, and regulations
• Two (2) years of supervisory experience
• Advanced knowledge of financial analysis, budgeting processes, and financial statements
• Excellent written and verbal communication skills, with a demonstrated ability to communicate effectively with all levels of management, both internally and externally
• Capacity to perform at a high level in a fast-paced, multi-tasking environment

• Demonstrated ability to solve unstructured problems.
• Must have the ability to set appropriate expectations, effectively and efficiently complete processes, maintain quality standards, manage ambiguity, and achieve commitments.

WORK ENVIRONMENT

• Restaurant Support Center operates in a fast-paced, high-volume, deadline-driven environment. The role follows a hybrid work model, requiring on-site presence in the office every Tuesday, Wednesday, and Thursday.

PHYSICAL DEMANDS

• Sitting for extended periods of time, using the telephone, typing, and/or operating a computer and/or mouse
• Constant interaction with internal and external partners in person, by phone, and/or electronic communications
• Travels as needed, approximately up to 25%

THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.