Sr. Manager of Applied Science - Catalog Services, Product Knowledge GenAI

Amazon

Seattle, WA

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JOB DETAILS

SKILLS

Amazon Web Services (AWS), Apache Hadoop, Apache Hive, Apache Pig, Apache Spark, Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Best Practices, Big Data, Business Practices, Code Reviews, Coding Standards, Computer Science, Customer Experience, Deep Learning, Ecosystems, Entrepreneurship, Exceeded Sales Goal, Internet Search, Leadership, Machine Learning, Metadata, Natural Language Processing (NLP), Partner Sales, People Management, Predictive Modeling, Problem Solving Skills, Product Development, Product Merchandising, Product Support, Product/Service Launch, Productivity Management, Publications, Software Architecture, Software Development Lifecycle (SDLC), Software Engineering, Source Code/Configuration Management (SCM), Statistics, Taxonomies, Team Lead/Manager, Technical/Engineering Design, eCommerce

LOCATION

Seattle, WA

POSTED

30+ days ago

Description The Catalog Services Product Knowledge team is seeking a Sr. Applied Science Manager for leading initiatives for understanding, and scaling organization of product schema information. Our vision is simple: build AI systems that are capable of a deep product understanding, so we can organize and scale the catalog metadata (schema) for Amazon e-commerce catalog worldwide. This is a complex problem because the magnitude of products entities (attributes, values, constraints) to be modeled to cover all the Amazon products worldwide. You will lead a team of experienced Applied Scientists (direct reports) to create models and deliver them into the Amazon production ecosystem. Your efforts will build a robust ensemble of ML and GenAI techniques that will scale our catalog artifacts with a high precision across countries and languages. The leader will drive investments in machine learning, natural language processing, GenAI, to solve real world problems at scale. The team's output affects the velocity at which we build product schema and support the largest e-commerce catalog and impact million of customers. The team builds solutions ranging from automatic generation of product metadata, classification of entities, validation of concepts against customer traffic, creation of agents solving complex tasks mimicking human decisions at high precision, etc; all these developments drive true understanding of products at scale. We are looking for an entrepreneurial, experienced Sr. Applied Science Manager who can turn a group of Machine Learning Scientists (PhD's in NLP, ML, GenAI) to produce best in class solutions. The ideal candidate has deep expertise in one or several of the following fields: Generative AI, Agents, LLMs, Web search, Applied/Theoretical Machine Learning, Deep Neural Networks, Classification Systems, Clustering, Natural Language Processing. S/he has a strong publication record at relevant academic venues and proven experience in launching products/features in the industry. Key job responsibilities In this team, you will: - Manage business and technical requirements, design, be responsible for the overall coordination, quality, productivity and will be the primary point of contact for world-wide stakeholders of programs and goals that you lead. - Partner with scientists, economists, and engineers to help deliver scalable ML scaled models, while building mechanisms to help our customers gain and apply insights, and build road maps for the projects you own. - Track service levels and schedule adherence, and ensure the individual stakeholder teams meet and exceed their performance targets. - Be expected to discover, define, and apply scientific, engineering, and business best practices. - Manage and develop Applied Scientists (direct reports with a respective team). About the team The team's mission is to infer knowledge, understand, and derive product schema for all Amazon products entering the Catalog. The work is critical to power drive policies on how products will be merchandised, guide Selling Partners, inform models how to infer attributes. All this information drives the navigational Taxonomy, Search and Detail Page experiences, impacting million of customers. This is an already formed team with experience leading programs spanning services and ML initiatives. The leader collaborates closely with Software Managers, Sr. Leaders, and has exposure to multiple peer teams at Amazon who rely on this team's developments. Basic Qualifications - 10+ years of building large-scale machine learning and AI solutions at Internet scale experience - Master's degree in Computer Science (Machine Learning, AI, Statistics, or equivalent) - Experience managing and quantifying improvements in customer experience or value for the business resulting from research outcomes - Experience hiring and leading experienced scientists as well as having a successful record of developing junior members from academia or industry to a successful career track Preferred Qualifications - PhD in Computer Science (Machine Learning, AI, Statistics, or equivalent) - 10+ years of practical work applying ML to solve complex problems for large-scale applications experience - 5+ years of hands-on work in big data, machine learning and predictive modeling experience - 5+ years of people management experience - Experience with big data technologies such as AWS, Hadoop, Spark, Pig, Hive etc. - Experience in professional software engineering & best practices for the full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 218,800.00 - 295,900.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles