Sr. Manager Identity Services

INSPYR Solutions

Beverly Hills, CA

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JOB DETAILS

SALARY

$180,000–$185,000 Per Year

SKILLS

Agile Programming Methodologies, Amazon Web Services (AWS), Ansible, Architectural Services, Artificial Intelligence (AI), Auditing, Authentication, Automation, Backlog Prioritization, Budget Management, C-Level Management, Capacity Management, Capacity Strategy, Career Development, Cloud Computing, Coaching, Computer Security, Continuous Deployment/Delivery, Continuous Integration, DNS (Domain Name System), DevOps, Documentation, Enterprise Protection, GCP (Good Clinical Practices), Identity Data Management, Incident Response, Information/Data Security (InfoSec), Just in Time (JIT), LDAP (Lightweight Directory Access Protocol), Leadership, Maintain Compliance, Make-Versus-Buy Analysis, Microsoft Active Directory, OAuth, Operational Improvement, Operational Support, Operations Security (OPSEC), PCI-DSS, People Management, Performance Management, Performance Reviews, Production Systems, Psychology, Regulatory Compliance, Regulatory Requirements, Resource Management, Security Assertion Markup Language (SAML), Service Delivery, Splunk, Sprint Planning, Strategic Planning, Student Loans, Succession Planning, System Integration (SI), Team Lead/Manager, Technical Leadership, Threat Modeling, Tuition Reimbursement, Volunteer Management

LOCATION

Beverly Hills, CA

POSTED

26 days ago

SR. MANAGER, IDENTITY SERVICES Full-Time, Direct Hire | Remote US

THE ROLE
A global live entertainment and ticketing technology company is seeking a Sr. Manager of Identity Services to own the delivery, operations, and people development for one of TechOps' most security-critical functions. You will lead a team of 4 to 6 skilled IAM engineers, driving execution of the identity and access management roadmap while maintaining the operational excellence that high-volume, 24x7 global production environments demand.
This is a hands-on leadership role for a manager who brings both deep IAM expertise and proven people management skills. You will partner closely with Infrastructure Security Engineering and Information Security teams to align identity strategy with enterprise security goals and serve as the primary escalation point for identity-related incidents and challenges.

THE TEAM
The Identity Services team is responsible for all things Identity and Access Management within the company, with a core focus on enabling secure and appropriate administrative access to production and production-adjacent services. The team's scope spans Active Directory, Okta, Adaxes, bastion and jumpbox implementations, multi-factor authentication, hardware security keys, and a range of other access solutions. This team plays a critical role in protecting privileged access pathways and ensuring production access follows least privilege principles across a high-volume, 24x7 global environment.

WHAT YOU WILL DO
Delivery & Operations

Own end-to-end delivery of Identity Services initiatives against roadmap commitments with high quality
Manage backlog prioritization, sprint planning, epic creation, and retrospectives within a Scaled Agile Framework (SAFe)
Serve as the primary escalation point for critical identity-related incidents and coordinate cross-team response
Lead capacity planning and resource allocation balancing operational support demands with strategic project work
Maintain and improve operational runbooks, incident response procedures, and knowledge documentation
Define and govern the operating model for Identity Services including team structure, escalation paths, and capacity strategy

Technical Leadership

Provide subject matter expertise across Active Directory, Okta, Adaxes, PAM solutions, and MFA and hardware key implementations
Guide architectural decisions for identity infrastructure aligned with Zero Trust principles
Set the multi-year technical vision for identity infrastructure, influencing investment decisions and build vs. buy evaluations
Champion least privilege access, just-in-time provisioning, and robust privileged access management
Oversee compliance and audit readiness supporting PCI-DSS and other regulatory requirements
Drive automation and IaC adoption to improve efficiency, consistency, and security of identity operations

Leadership & People Management

Lead, coach, and develop a team of IAM engineers fostering psychological safety, continuous learning, and technical excellence
Conduct regular 1:1s, performance reviews, and career development conversations
Build succession plans and identify high-potential engineers for growth into lead and management roles
Drive org-level hiring strategy and headcount planning in partnership with senior leadership and HR

Collaboration & Stakeholder Management

Partner with Infrastructure Security Engineering and Information Security on enterprise identity initiatives and cross-org security programs
Serve as the primary voice of Identity Services to VP and C-level stakeholders in cross-org forums and executive reviews
Drive remediation of identity-related findings from audits, assessments, and security reviews
Influence enterprise security strategy beyond Identity Services' direct scope

WHAT YOU WILL BRING
Required

4+ years of hands-on IAM experience with deep expertise across Microsoft Active Directory including Group Policy, ADFS, LDAP, and AD-integrated DNS, Okta, and related IAM platforms
3+ years in a people management or team lead role with direct responsibility for engineer development, performance management, and team delivery
Strong understanding of Zero Trust architecture, PAM, and least privilege access patterns
Practical experience with MFA solutions, hardware security key management such as YubiKey, and authentication protocols including OAuth, OIDC, and SAML
Experience with identity lifecycle management including provisioning, deprovisioning, and downstream system integration
Solid understanding of bastion host and jumpbox architectures for secure production access
Experience within Agile and SAFe frameworks including backlog management, sprint planning, and PI Planning
Familiarity with DevOps and SRE practices including GitLab, CI/CD pipelines, Prometheus, Grafana, and Splunk
Understanding of PCI-DSS compliance requirements as they relate to identity infrastructure
Demonstrated experience owning a function or program with accountability for multi-quarter roadmaps and organizational outcomes
Experience managing headcount planning, budgeting, and resource allocation

Highly Desirable

Familiarity with cloud IAM patterns in AWS or GCP with a security focus
Experience implementing or managing IaC using Terraform, Ansible, or similar for identity infrastructure
Background in security incident response with an IAM focus
Experience with threat modeling for identity infrastructure and production access pathways

COMPENSATION & BENEFITS
Competitive base salary commensurate with experience. Comprehensive benefits package including medical, dental, and vision coverage, generous paid time off including holidays and birthday, 401(k) with company match, stock program, new parent programs including caregiver leave, tuition reimbursement, student loan repayment, internal development programs, and volunteer time off. Details provided upon application.

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Sr. Manager Identity Services

INSPYR Solutions

Beverly Hills, CA

About the Company

INSPYR Solutions

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