Sr. Manager, Facilities Maintenance & Construction

The Senior Manager,Facilities Maintenance - Constructionis responsible forleading all construction-related trades (metal, construction, paint, and staff shop) with a primary focus on building a disciplined, data-driven maintenance operation.This role will shift the organization from apredominantly reactivemodel to a proactive, preventative maintenance program, while ensuring all reactive work is executed safely, efficiently, and cost-effectively.

Responsibilities

Trades Operations Leadership

• Lead daily operations across all trades (metal, construction, paint, staff shop)

• Establish clear expectations, accountability, and performance standards for supervisionand crews

• Balance workload, staffing, and priorities acrossthe trades

Preventative Maintenance (PM) Program Development

• Build, implement, and continuously improve a comprehensive preventative maintenance program– doing tasks to help manage things like an oil change for your car.I.e.Roofs, seals,high usedoors, Morita patio doors. Any specialty doors.

• Prioritize critical assets and infrastructure

• Increase planned vs reactive workovertimethrough structured scheduling and planning

Work Management &ArchibusOptimization

• Own the work order lifecycle withinArchibusincluding intake, prioritization, assignment, execution, and closeout

• Improve data quality, consistency, and reporting

• Establish standard workflows,service level agreements, and reporting dashboards

• Partner with internal stakeholders to ensure proper use of the system– internal department 

Reactive Maintenance Execution

• Ensuretimely, cost-effective completion of all reactive work

• Reduce backlog and improve response times

• Implement prioritization frameworks to align with business needs

Performance Management & Metrics

• Establish and manage KPIs including preventative vs reactive work ratio, work order cycle time, backlog, cost per work order, andservice level agreementadherence

• Provide regular reporting and insightstoleadership

Financial & Resource Management

• Manage labor, overtime, and external vendor spend

• Identifycost-saving opportunities through better planning and execution

• Support budgeting and forecasting activities- $ 2.5 million 

• Autonomy – if they need to spend more on one trade vs another. Foremanarestill accountable, but have a need to manage the execution 

Team Development

• Develop and coach supervisors across all trades

• Identifyskill gaps and implement training or staffing plans

• Build a culture of accountability, safety, and continuous improvement

Qualifications

• 7-10years experiencein maintenance, facilities operations, or trade/shop managementExperience managing multi-trade teams (construction, paint, metal, etc.)

• Proventrack recordimplementing or improving preventative maintenance programs

• Strong experience with CMMS systems (Archibuspreferred)

• Experience improving operational performance using data and KPIs

• Strong leadership presence with ability to drive accountability

• Experience in studio, campus, or complex operational environments preferred

• Lean / Six Sigma or process improvement background preferred

• Experience working in union environments preferred