Sr Manager Engineering and Facilities

Experience operational excellence. Real investment in personal and professional development. And an ability to make real and beneficial change. The Distribution Centers at Ulta Beauty are a place where lived values meet next-generation advancements to create competitive advantage few can match.

If you want to learn in a supportive and ever-evolving environment. If you value managers who aren’t afraid to lead by rolling up their sleeves. If you seek stability, growth opportunities and the rewards that come with industry leadership, apply your talents and passions in ways that take us to even greater heights.

GENERAL SUMMARY & SCOPE
The Sr. Manager of Engineering and Facilities acts as the SME for a wide variety of cutting-edge material handling systems, automation and electronics equipment for Ulta’s Distribution Center(s). The Sr. Manager of Engineering and Facilities will play a key role in maintaining all the equipment to ensure minimal downtime and thus minimizing customer service interruption. This includes addressing emergency breakdowns with minimal downtime, developing a staff of mechanics and coordinating contractors as required providing adequate coverage to support operations.

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
Our Sr Managers, Engineering & Facilities are champions of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

• Serve as the Distribution network's troubleshooting expert and technical resource during equipment escalations. Coordinate resources to quickly resolve equipment downtime
• Maintain comprehensive technical subject matter expertise of existing Ulta material handling systems and technology specifications. This includes varying types of package and pallet conveyors, sortation systems and other specialty equipment
• Assess and modify systems where system performance does not meet operational expectations and design specifications in close partnership with operational and technical experts
• Serve as the SME for Ulta electronics equipment such as Print and Apply labeling technology, put-to-light systems, Radio Frequency (RF) devices, cameras and scanners
• Partner with appropriate HQ resources and vendors on issues that require additional scoping, involve system changes, or have network-level impact. Identify and escalate issues and, when necessary, pull appropriate teams together to solve problems.
• Deliver complete facilities maintenance service within budget, meeting all contracted KPI’s. Manage and monitor the performance of their directly employed teams to ensure they meet required standards and KPIs.
• Monitor the performance/relationship and budgets of all maintenance vendors used by the business.
• Meet regularly with the Sr. Mangers, communicating all on-going maintenance activities, and updating on current project works.
• Liaise with key suppliers to ensure that parts supply and subcontracted services are delivered to within acceptable standard, and to budget.
• Monitor and report on key performance indicator (KPI) areas on a monthly basis including:
  • Repair Time
  • Response time
  • Budgetary control and tacking of revenue parts and subcontractor spend
• Ensure all operational areas operate within a safe workplace and adhere to company health and safety policies and procedures as well as meeting stated aims and KPI’s.
• Promote and develop the competencies of our technical and non-technical team members 
• Effectively lead and manage the team to ensure delivery of prescribed deliverables
• Conduct periodic inspections of company equipment including high value tools and equipment and vehicles
• Manage all other site maintenance requirements, across a wide range of disciplines, through company approved vendors
• Implement and rollout corrective action plans through direct teams and vendors to address instances of poor service
• Identify and recruit vacancies within their directly employed operating structure
• Provide suitable out of hours, emergency call-out cover to premises managers
• Meet regularly with property managers to determine their on-going requirements, and to report service and budgetary performance

People

• Be a collaborative business advisor and partner to the Distribution & Supply Chain Team, fostering a culture of open communication, providing insight and support while building key relationships across Ulta
• Champions and models Ulta Beauty’s mission, vision, and values
• Demonstrates high standards of associate safety, customer service, and servant leadership
• Provides coaching and feedback to improve individual and team performance, sharing best practices to drive consistency and excellence
• Leads and executes best practices to promote associate engagement and to enable a high performing workforce that contributes to the Company’s strategic growth and business objectives
• Role models behaviors aligned to a values-based, guest-centric, high performing culture with an emphasis on embracing our competencies and delivering with subject matter expertise
• Partners across the distribution center to coach and develop leaders to ensure they are building culture action plans that best align to our people strategies and business initiatives
• Participates in talent calibration, culture survey action planning, goal setting and rollout, performance review consultation, and IDP creation/execution
• Attends mandatory trainings and meetings to enable continuous professional development, completes all training on time

Process

• Maintains thorough knowledge of and ensures compliance with Ulta Beauty policies, procedures, and standards
• Develops and implements operational strategies to improve efficiency and productivity
• Learns and adapts quickly to new processes, communicating changes clearly across team and shift
• Maintains outstanding DC operational standards, including cleanliness in department, work areas, and building spaces
• Protects Company assets by following loss prevention best practices and procedures.
• Manages operations to maximize efficiencies and productivity, optimize labor cost expenditures, and ensure safe operating practices
• Develops strategic direction and establishes appropriate priorities for projects critical to success
• Ensures that all organizational activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations, and interacts with regulatory officials as required
• Assesses organizational and operational effectiveness, while advocating process and technology changes/enhancements that will improve operating processes and performance
• Build the leadership skills of all team members with a focus on the managers of people
• Continually evolve the team through introduction and deployment of industry leading practices
• Manage the relationship with the supply chain technology providers to ensure application enhancements, customization, and new releases meet Ulta’s needs
• Build and maintain the process required to transition application functionality from the development to the steady state support team
• Participate in the definition of project scope, business requirements documents, goals, and deliverables
• Executes other tasks as directed

JOB QUALIFICATIONS

Education

• Bachelor’s degree required, preferred in Electrical Engineering or related technical disciplines with a control's emphasis

Experience

• Extensive experience with and knowledge of motion control (preferably material handling systems), systems integration and maintenance
• 5 or more years engineering experience supporting, commissioning and troubleshooting PLC/PC industrial control systems (Siemens, Rockwell Systems/Allen Bradley, Square D) and their industrial networks (DeviceNet, SDS and Profibus, Ethernet I/O)
• Extensive experience using SCADA Human Machine Interfaces (HMIs) such as Visual Logic Controller (VLC) or various Wonderware applications

Skills

• Strong leadership and team engagement skills
• Excellent executive-level presentation preparation and delivery skills
• Strong customer relations skills
• Demonstrated ability to direct and control activities through managers of the functional area
• Thought leadership with the ability to build robust plans and execute them with speed, while communicating clear priorities to gain buy-in of others.
• Experience building technology support and deployment strategies
• Significant experience in CAPEX, engineering management, and large project engineering management for facilities, production operations, and material handling equipment management.
• Experience in managing, mentoring, and developing engineers, maintenance, and utility personnel, and operational and/or maintenance managers.
• Experience in developing strategic plans and investigating new manufacturing and facilities for processing technologies.
• Developing budgets and methods to save expenses and increase efficiencies
• Must be a self-starter and be able to successfully develop and execute against departmental goals with minimal guidance
• Ability to manage and drive accountability across an integrated team in a production support environment.
• Excellent verbal and written skills to communicate with associates and all levels of management.
• English Proficient
• Agile planning and prioritizing capabilities
• Computer skills including MS Office, Excel, Warehouse Management System Application

SPECIAL POSITION REQUIREMENTS

• Ability to adjust work schedule according to the business needs
• Ability to work additional hours with little or no notice
• Occasional travel to other distribution centers in the network

WORKING CONDITIONS

• Constant exposure to distribution center conditions, which may include loud noises, variable temperatures, a dusty environment, and strong scents related to cosmetics or fragrance

If an employee has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the employee to determine whether there is a reasonable accommodation that will enable the employee to perform the essential functions of the job. Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.