Sr. Manager, Corrective Action Program & Continuous Improvement

Job Description

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Sr. Manager, Corrective Action Program & Continuous Improvement

Job Location: Charlotte, NC 28202, Charlotte, NC 28206, Charlotte, NC 28208

Teams: Professional

Req Id: 3404

Posting Start Date: 5/1/26

Job Type: Full-Time

Work Type: Remote

Job Description:

Sr. Manager, Corrective Action Program & Continuous Improvement

About Day and Zimmermann

When you've been around for more than a century, you know a thing or two! At Day & Zimmermann, we take our lifetime of experience and make things better. Our employees help bring big ideas to life every day across construction & engineering, operations & maintenance, staffing, and security & defense. We're committed to innovation, excellence, and delivering on our promises.

Sr. Manager, Corrective Action Program & Continuous Improvement - Drive Enterprise Quality & Operational Excellence

Join Day & Zimmermann as the Sr. Manager, Corrective Action Program & Continuous Improvement and lead enterprise-wide initiatives that enhance quality, performance, and operational excellence across complex EPC and construction projects. In this role, you will build and sustain a strong quality culture, ensuring compliance with regulatory and industry standards while implementing scalable corrective action programs. You'll leverage expertise in NQA-1, ISO 9001, and related frameworks to deliver measurable improvements across highly regulated environments, including nuclear, energy, and large-scale infrastructure.

As the Sr. Manager, Corrective Action Program & Continuous Improvement, here is the work youll do:

• Establish and lead a high-impact Corrective Action Program (CAP) to proactively manage risk, ensure compliance, and drive continuous improvement across the enterprise.
• Drive the timely identification, documentation, evaluation, and resolution of conditions adverse to quality.
• Develop and implement CAP performance metrics; deliver actionable insights to executive leadership to improve organizational performance and accountability.
• Ensure high-quality root cause analysis and effectiveness reviews that result in sustainable corrective actions and measurable risk reduction.
• Build and optimize processes, tools, and infrastructure that enable teams to execute and sustain continuous improvement initiatives.
• Promote a culture of quality, safety, and operational excellence across all levels of the organization.

This role is for you if you have these skills:

• Strong strategic thinking with a systems-level perspective
• Advanced analytical and problem-solving capabilities
• Ability to influence and drive change across all organizational levels
• Deep knowledge of root cause analysis methodologies (5 Whys, Fishbone, TapRooT, Kepner-Tregoe, etc.)
• Expertise in NQA-1 and ISO 9001 standards and implementation
• High level of integrity and commitment to quality and safety
• Results-driven mindset with a focus on measurable outcomes

And if you have these qualifications:

• Bachelor's degree in Business, Engineering, Quality, Construction Management, or related field (or equivalent experience)
• 7+ years of experience in quality assurance, corrective action programs, or continuous improvement within EPC, construction, nuclear, or other regulated industries
• 5+ years of leadership experience managing teams and enterprise-level programs
• 2+ years of experience supporting or leading audits (internal, external, or regulatory)
• Lean Six Sigma Black Belt certification preferred
• Manager of Quality/Organizational Excellence certification preferred

Candidates may be required to satisfy additional job-related requirements, including those established and controlled by third parties, as part of the selection process.

In compliance with this state's pay transparency laws, the salary range for this role is $136,480 - $204,720. This is not a guarantee of compensation or salary, as the final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements).

We care about our employees, and it shows. Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees' individual needs including pet insurance for our furry family members.

Essential Functions

To ensure a safe work environment while meeting the physical demands of the job, you must be able to perform the following physical and mental tasks, with or without a reasonable accommodation:

• Visual acuity (e.g., needed to prepare and analyze data, to view a computer, to read) - R (Regular)
• Manual Dexterity (e.g., typing, working with fingers) - R (Regular)
• Hearing - R (Regular)
• Talking - R (Regular)
• Ability to write complex documents in English - R (Regular)
• Ability to read complex documents in English - R (Regular)
• Capacity to think, concentrate, and focus over long periods of time - R (Regular)
• Capacity to reason and make sound decisions - R (Regular)

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Notices to Applicants

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Diversity, Inclusion & Equal Employment Opportunity

Day & Zimmermann is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated and promoted based on their contributions to our Company. Our collective strength is rooted in over a century of diverse employees and businesses, commitment to success, and delivery on promises made. Federal and state Equal Employment Opportunity laws prohibit employment discrimination based on race, color, religion, sex, sexual orientation, age, national origin, citizenship status, veteran status and disability status. Day & Zimmermann is committed to providing an equal opportunity work environment in full compliance with these laws. If you are an individual with a disability and you require an accommodation in the application process, please email reasonableaccommodation@dayzim.com, and please specify which position you are interested in, including job title and location.