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The Sr Manager, AA Vacation Strategy and Delivery leads the vision, strategy, and performance of American Airlines Vacations, shaping how travelers discover and book end‑to‑end packaged travel experiences across air, hotel, ground transportation, and more. The role oversees a high‑visibility portfolio that drives revenue growth, strengthens customer loyalty, and influences enterprise‑level decisions through deep partnership with Commercial, Digital, and cross‑functional teams. It blends strategy, product leadership, analytics, and execution.
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• Lead the strategy, roadmap, and delivery of the AA Vacations platform, ensuring a seamless and competitive packaged‑travel experience
• Oversee product development, user experience enhancements, and platform capabilities that drive conversion and customer satisfaction
• Develop and execute monetization strategies that maximize revenue and profitability across air, hotel, ground, and ancillary products
• Use data‑driven insights to evaluate performance, identify growth opportunities, and optimize pricing, packaging, and merchandising
• Partner with Digital, Revenue Management, Loyalty, Finance, and external suppliers to align on business goals and deliver integrated customer experiences
• Manage vendor relationships and ensure platform stability, scalability, and innovation
• Lead financial planning, forecasting, and performance tracking for the AA Vacations business
• Champion continuous improvement, operational excellence, and customer‑centric design across the packaged‑travel ecosystem
• Represent AA Vacations as a subject‑matter expert across the enterprise, influencing strategy and decision‑making at senior levels
Minimum Qualifications- Education & Prior Job Experience
• Bachelor’s degree in Business, Marketing, Finance, Analytics, or related field
• 7+ years of experience in e‑commerce, travel, product management, strategy, or related commercial functions
• Demonstrated experience leading cross‑functional initiatives and delivering measurable business results
Preferred Qualifications- Education & Prior Job Experience
• Master’s degree (MBA or related field)
• Experience in packaged travel, hospitality, OTA, or airline commercial functions
• Background in product strategy, digital experience design, or platform management
• Familiarity with financial modeling, forecasting, and P&L ownership
• Experience leading teams or managing large‑scale vendor partnerships
Skills, Licenses & Certifications
• Strong strategic thinking and business acumen
• Ability to translate complex data into actionable insights
• Strong analytical skills with the ability to interpret data, build business cases, and drive insights‑based decisions
• Experience managing digital platforms, customer journeys, or online merchandising
• Proven ability to influence stakeholders and communicate effectively at all organizational levels
• Excellent communication, collaboration, and stakeholder‑management skills
• Ability to lead through influence in a matrixed environment
• Strong problem‑solving skills and comfort with ambiguity
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Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.