Sr., IT Systems Engineer

Primary Purpose

Under general direction, responsible for planning and engineering Parkland's systems infrastructure.

MINIMUM SPECIFICATIONS

Education

• Must have a Bachelor's degree in Information Technology, or a related field.

Experience

• Must have five years of experience working with IT systems infrastructure, to include experience working in one or more of the following technologies: Active Directory, DNS, networking, DHCP, WINS, SharePoint, VMware, Workspace ONE, VMware MDT, Azure, AWS, Exchange, Windows Server, Apache, UNIX, Oracle, SQL and SMS/SCCM.
• Must have experience in scripting
• Must have experience in one of the following or similar database management systems: Oracle, MySQL Server and Postgres.

Equivalent Education and/or Experience

• May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.

Certification/Registration/Licensure

• Prefer certification as a Microsoft Certified IT Professional (MCITP), or possess a similar industry recognized certification.
• Prefer CompTIA Security + Certified, or possess a similar industry recognized certification

Skills or Special Abilities

• Must have a solid understanding of CVE, CVSS and vulnerability scanning and reporting tools
• Must be able to develop system specifications and decision flows, in the form of flow charts or equivalent techniques, from written business requirements.
• Must demonstrate the ability to develop system configuration/modifications from detailed specifications.
• Must be able to develop detailed operational documentation based on both existing and newly configured systems.
• Must be able to demonstrate a solid (everyday use) working knowledge of computer products depending upon the technical environment of the position.
• Must be able to communicate both verbally and in writing with peers and senior personnel.
• Must be able to demonstrate critical thinking skills, with regard to system issues.
• Must be able to accept verbal and/or written problems or direction from senior staff and business users and demonstrate an ability to prepare specifications that reflect provided information.
• Must have knowledge of products such as word processing, spreadsheets and management of database tables in a PC environment.
• May be subject to temporary reassignments to other managers, supervisors, teams and/or projects based upon the needs or priorities of the department.
• Ability to multi-task and work on urgent tasks to meet immediate needs of the business and reduce risk by taking proactive measures

Responsibilities

Protecting the confidentiality, availability and integrity of information assets on premise and in cloud environments.

Installing, configuring and maintaining firmware updates, operating system security patches and vulnerability remediation, in support of business requirements.

Conducting complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.

Implementing operating system enhancements that will improve the reliability and performance of the system.

Ensuring long term requirements of system operations and administration are included in the overall information systems planning of Parkland.

Developing, executing and tracking the performance of security measures to protect information and network infrastructure and computer systems.

Generating, analyzing and reporting on existing vulnerabilities and recommending mitigations.

Serving as a resource for systems engineering team employees, ensuring they have access to up to date information regarding best practices and security standards for the organization.

Ensuring a comprehensive operating system hardware and software configuration database/library of all supporting documentation is maintained.

Identifying ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.

Staying abreast of the latest developments, advancements, and trends in the field of Systems Engineering by attending seminars/workshops, reading professional journals, and actively participating in professional organizations. Integrates knowledge gained into current work practices.

Maintaining knowledge of applicable rules, regulations, policies, laws and guidelines that impact IT systems at Parkland. Developing effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

Job Accountabilities

Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.

Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.

Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.