OVERVIEW: Work independently and alongside the IT department to design, maintain, support, and monitor the IT infrastructure for Encore's offices and job sites. Compensation for the Role: $120,000 - $150,000 depending of experience PLEASE NOTE: this role is based full-time at our office in Lakewood, CO with some requirements for travel to other offices. No remote candidates will be accepted. General Responsibilities: Maintain open communication lines with all working relationships Follow up to ensure items for which the job is accountable are performed Earn and maintain customer's trust Uphold the core values of the organization Work well with others to accomplish the mission of the organization and of the job Specific Responsibilities: Architect, supervise, and participate in the implementation of technologies and platforms supporting the data, security, and voice infrastructure. Ensure availability of enterprise infrastructure that support internal employee business functions and external customer communications. Troubleshoot and remediate 3rd and 4th level support issues impacting the operation of the corporate data and voice infrastructure. Mentoring responsibilities Serve as one of the primary points of contact for service providers and coordinate circuit design, provisioning, installation, and troubleshooting. Document the design, operation, and troubleshooting of technology platforms and procedures. Plan, design, implement, and continuously improve disaster recovery procedures Maintain a good working knowledge of current infrastructure and future trends Interact and coordinate with vendors, suppliers, distributors, and contract consultants Maintain the necessary project plans and documentation for system builds and modifications Monitor systems and identify performance issues proactively Propose new IT services and solutions to the end users and the senior management team Requirements analysis Network and systems engineering Storage engineering Application infrastructure Provide input to annual business plan to support future computing requirements Project management Infrastructure and system testing Budgeting Other duties as may be assigned KNOWLEDGE, SKILLS AND ABILITIES: Microsoft Windows server and desktop operating systems Microsoft Active Directory Azure Active Directory Microsoft Exchange Server VMware ESXi and other virtualization technologies Fortinet firewalls and security products Knowledge of Cyber Security Standards and Best Practices Knowledge of industry best practices Skill in: Networking hardware (switches, routers, WAPs) Networking protocols VPN setup and management SAN management Skill in adapting to new and changing requirements, environments, and/or information. Expertise across a broad range of Microsoft Infrastructure Technologies, including but not limited to: current and future Windows Operating Systems, all components of Active Directory , Azure, Collaborative Communications and workspaces. Expertise in writing Windows Power Shell scripts for automation or maintenance Expertise in Active Directory Domain Services including Group Policy, DNS, DHCP, and Sites & Services and supporting infrastructure. Experience managing Microsoft Office 365 back-end infrastructure including Exchange Online, Teams, SharePoint, and OneDrive for Business Business writing Effective written and oral communication sufficient to be able to elicit and communicate information and achieve understanding Establishing and maintaining effective working relationships with customers, vendors, consultants, management, and employees Organizing work to accomplish tasks Reading and writing Prioritizing and reporting to meet job needs Problem solving Tracking numbers and bits of data relevant to the work assignment Ability to: Under minimal supervision, work independently and make decisions on the needs of the organization Possessing comprehensive knowledge of subject matter, handles complex issues/problems and refers only the most complex issues to higher-level staff or vendor support Provide leadership, coaching and mentoring to junior staff PHYSICAL REQUIREMENTS: Climbing Crawling Driving Kneeling Lifting (up to 50 lbs) Sitting Standing Stooping Vision acuity (near and far) Walking REQUIREMENTS: The ideal candidate will have at least eight years of experience in IT systems administration, along with relevant industry certifications such as MCSE or MCSA. A degree in Information Technology, Management Information Systems, or equivalent hands-on experience is required. This role also requires the ability to work independently, apply sound judgment, and make decisions that align with the needs and priorities of the organization Benefits of this role: Encore Electric provides excellent benefits for our employees, including: medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time off (PTO), an employee assistance program that includes counseling, legal, and financial advice. Encore also provides a generous employee referral program, and access to technical, safety, personal finance, and leadership training through Encore University, Encore's in house training program. This position is eligible for cell phone allowance and the short-term incentive program. NO THIRD PARTY STAFFING RESUMES WILL BE ACCEPTED Applications will close on June 1, 2026 or once role has been filled. To request an accommodation during the application process, please contact HR@EncoreElectric.com. For more information on this position, please contact recruiting@encoreelectric.com