Sr Director, Owner's Representation and Construction Project Management

Overview

One Workplace is seeking a highly strategic, enterprise-level leader to drive long-term growth across our most important accounts. This role is designed for a proven executive who thrives in complex, multi-stakeholder sales environments and excels at opening doors, building influence, and supporting enterprise-wide opportunities. The Director will be responsible for executing account strategies that penetrate organizations at the highest levels-real estate, procurement, workplace, facilities, design, and executive leadership. This role supports the full One Workplace enterprise: all services, business lines, and capabilities. It is a long-cycle, high-impact relationship management role that requires sophistication, persistence, and deep collaboration across internal teams. This role reports directly to the Scott Davis and is viewed as a critical leadership feeder for executive roles.

Location: Seattle, WA

Compensation range: $200,000 - $225,000/year + performance bonus

Employee Benefits:

• 15 days of PTO
• 9 Paid holidays
• Medical/Dental/Vision Insurance
• 401k + Employer Match
• Paid Parental Leave
• Wellness App with reimbursement of up to $500/year
• Profit Sharing

The Director is a leader that can be successful in a highly detail-oriented role. A Director should have a strong ability to lead a team, identify areas of improvement, support internal/external stakeholders and effectively communicate across all teams. They oversee program details and lead the team in meeting client deliverables. They have a great reputation for building and maintaining successful and fruitful relationships and have a proven track record of success.

Position Summary

Essential Functions

• Responsible for leading a team of Project Managers, that will oversee projects within the assigned geography. This includes, leading the consistency and quality of team communications, direction, implementation, coordination, execution and complete completion of cross-functional projects.
• Mentor direct reports, manage team development, and provide direction and support
• In conjunction with colleagues and senior management, this role is responsible for setting agenda and developing training philosophy, including successful execution throughout the team and ensuring team alignment with cross-functional leadership goals and company initiatives
• Ensure adherence to established Project Management methodology, policies and SOPs, contracts and budgets but also, collaborating with colleagues, to develop and implement new and improved processes related to program and project planning, budgeting, controls and management
• As a Director, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes, adding value to our business and meeting client needs.
• Direct, manage and ensure collaboration within a team of managers in the planning, execution and governance of projects/portfolios
• Manage the resources to ensure that established cost, time, and quality goals are met along with overing the tracking of project deliverables using appropriate tools (developing them as necessary)
• Provide technical support and guidance (including scope definition, risk identification and mitigation, resource planning, goals and deliverables) to assigned PM staff
• Identify and resolve issues that impact project scope, resources, schedule or budget through standard methods and communicate these to senior management.
• Understand and manage project/program inter-dependencies to achieve program milestones/deliverables
• Performing timely cost controls and change management activities throughout the project life cycle.
• Ensuring that post-contract cost variances and change control processes are managed effectively
• Ensuring that purchase orders are negotiated and agreed in alignment with controls and governance in a timely manner.
• Conduct evaluations and assessment and implement required changes for all projects (including mid-project recovery of at risk Projects, re-scoping, postponement, or cancellation)
• Keeps business partners, clients, and business-unit leadership and all stakeholders regularly informed of project/program progress, risks and issues through periodic reporting
• Measure and report PM KPIs and lead continuous improvement along with compiling as built cost estimate records for bench marking purposes
• Contribute to the OWP WA Regional model built on strong teamwork, frequent and transparent inter and intra divisional communication, continuous process improvement, metrics management and global team harmonization
• Travel (approximately 10%) domestic

Knowledge, Skills, Abilities:

• Proven track record of growing and developing staff
• Expert knowledge of project and program management methods and tools for documenting and tracking of scope, schedules, and budgets.
• Expert written and verbal communication.
• Ability to act independently and make critical decisions
• Excellent organization and time management skills for self and team
• Excellent analytical, problem solving, written and verbal communication skills

EDUCATION/EXPERIENCE

• 15+ years in Project Management experience in design and construction field, preferred
• Experience leading a team of SMEs and Project Managers, highly preferred
• Some or combination of experience in facility management, construction project management, program management, owner's rep, and/or senior FF&E project management.

Personal Competencies:

• Passion for customer service
• High Emotional Intelligence
• Deadline-driven, self-motivated work ethic
• Have strong business acumen, that include departmental budgeting, forecasting and creating KPI's
• Process standardization, process improvement and process design experience
• Performance metric design and development experience