Sr. Director of Global Quality & Regulatory Compliance

Company Profile

At Melaleuca, our mission has remained constant: “Enhancing the Lives of Those We Touch by Helping People Reach Their Goals.”

For over 40 years, Melaleuca has been at the forefront of the wellness industry—creating safer, more effective products that promote the physical, environmental, financial, and personal well-being of millions worldwide. Known as The Wellness Company, Melaleuca’s focus on naturally derived, science-based innovation has led to consistent, profitable growth exceeding $2 billion in annual revenue, with operations in 12 countries and more than 4,000 team members.

Recognized by Forbes and USA Today as one of America’s top employers, Melaleuca remains debt-free and has never had a layoff in its history. Our people are our greatest asset, and our purpose is simple—help people live more vibrant, healthier, and happier lives.

Overview

This is a premier opportunity for a proven leader to join a company dedicated to excellence in manufacturing and premium product quality.The Senior Director of Global Quality Assurance & Regulatory Compliance will lead our internal manufacturing quality systems and regulatory compliance programs across all global operations. This role is responsible for ensuring consistent, world-class execution of Good Manufacturing Practices (GMP) and regulatory adherence across all owned manufacturing facilities producing dietary supplements, personal care items, foods, and over-the-counter (OTC) drug products. Responsible for designing and managing a robust Quality Management System (QMS) for the production of current and future products.  FDA responsibilities include compliance to Drug Laws (21 CFR 210,211), Supplement Laws (21 CFR 111) and Food Laws (FSMA, HACCP). This individual will be a key quality leader within the organization, leading and partnering cross-functionally to ensure our products meet all internal standards and external regulatory requirements.

Responsibilities

Manufacturing Quality Leadership

• Direct the development and implementation of all Quality Assurance programs, ensuring the appropriate preventive measures and controls are in place within our manufacturing systems.
• Lead the development, implementation, and governance of a global Quality Management System (QMS) aligned with 21 CFR Parts 111, 210/211, and international GMP standards (e.g., EU GMP, Health Canada).
• Oversee manufacturing site compliance to QMS standards across multiple locations, including batch record review, change control, deviation handling, investigations, CAPA management, and product release.
• Define and enforce corporate quality policies, SOPs, and standards across all internal manufacturing operations.
• Drive continuous improvement initiatives in manufacturing QA, ensuring effective root cause investigations and preventive actions.
• Provide QA oversight for technology transfers, scale-up activities, and new facility commissioning and qualification.

Regulatory Compliance & Inspection Readiness

• Serve as the lead regulatory compliance officer for internal operations; oversee inspection readiness and host audits from FDA, NSF, Health Canada, and other global regulatory bodies.
• Coach, mentor and teach manufacturing facilities and QA staff the necessary elements of preventive quality systems, ensuring a principle based approach is applied throughout the facilities.
• Maintain a strong state of control across all GMP sites by conducting regular internal audits and compliance reviews.
• Develop global strategies for responding audit findings, inspection reports, or other regulatory actions, and lead remediation programs as needed.
• Monitor and interpret emerging regulatory trends; translate changes into actionable policies and training for manufacturing teams.

Cross-Functional Leadership

• Collaborate closely with Manufacturing, Quality Control, Regulatory Affairs, R&D, and Operations to align quality expectations across all phases of product lifecycle.
• Lead the Quality Assurance function across multiple manufacturing locations, building high-performing teams and driving accountability through clear KPIs and quality objectives.
• Report on quality system metrics, risk areas, and improvement plans to senior leadership on a regular basis.

Supervision of Others

• Supervises related staff by performing such duties as recommending employment status (i.e., hiring, terminating, promotions, issuing warnings, etc.) interviewing applicants, counseling, training, scheduling, resolving conflicts, coordinating with other departments, conducting associate meetings, recommending wage increases, etc. 

Qualifications

• Ability to relocate to Idaho Falls, ID and work in office 5 days a week (Relocation Assistance Provided)

• Bachelor's degree with 15+ years of progressive experience in Quality Assurance or Quality Systems Management within a regulated industry (food, drugs, or nutritional supplements) with 5+ years of experience in a senior leadership role within QA must have a proven background in leading and developing other leaders

• Proven ability to lead multi-site operations - 

• Deep knowledge of federal regulations regarding the manufacturing and distribution of drug products, nutritional supplements, and food safety (21 CFR 210, 211, 111).

• Strong working knowledge of quality system tools like CAPA, change control and QMS platforms.

• Exceptional leadership skills with a track record of developing large, diverse teams.

• Excellent technical writing, verbal, and presentation skills.

Why Melaleuca

Award Winning Culture

Flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand committed to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first-name basis—it feels more like a family than a multi-national corporation.

Melaleuca's commitment to its team has been recognized nationally. Forbes has consistently named Melaleuca as one of America's Best Employers, and one of America's Best Employers for Women. Additionally, USA Today recognized Melaleuca as one of America's Best Stores and one of America's Most Trusted Brands for 2025, a testament to our quality products and customer service.

Safe, Uncrowded, Affordable

Nestled in the heart of beautiful Eastern Idaho, Idaho Falls is a prosperous and vibrant community, as well as the gateway to recreational paradise. This unique setting provides numerous opportunities for total wellness—social, physical, financial, and emotional. If you love outdoor activities, this is the place for you, with the Snake River running right through town, the Rocky Mountains dominating the horizon, and Yellowstone National Park less than a 2-hour drive away.

Excellent Compensation

In addition to a competitive wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus. Right here on-site, we provide a fitness center, free concierge service, and an employee restaurant.

The Next Step Is Yours

To apply today, click on the "Apply" button below.