The Sr. Director, Global Services Sales is a senior leader responsible for driving worldwide services revenue across all regions and customer segments.
They will develop and execute a comprehensive sales strategy focused on growth, expanding services penetration, and strengthening market position.
The role involves leading a high-performing global sales team, fostering partner ecosystem collaborations, and working closely with cross-functional teams such as Product Sales, Professional Services, and Executive Leadership.
Key responsibilities include managing global sales quotas, optimizing sales methodologies, building partner relationships, defining service portfolios, and engaging with executive clients.
The ideal candidate has 10+ years of leadership experience in global sales, strong partner ecosystem expertise, strategic thinking, and excellent communication skills.
Preferred qualifications include knowledge of contact center or CX markets and advanced degrees.
This role may require up to 35% travel and adherence to background screening processes.