Sr. Director, Global Operations Strategy and Business Process Excellence

Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.

Job Description

Who we are looking for

The Senior Director, Operations Strategy and Business Process Excellence is a senior enterprise leadership role combining three core mandates: Enterprise Business Process Ownership (BPO) leadership, M&A integration leadership and Chief of Staff partnership to the Chief Operations Officer. The role exists to drive strategic alignment, execution discipline, and enterprise-scale value creation across the operations portfolio.

As a trusted advisor and force multiplier to the COO, this leader shapes strategy, enables effective decision-making, and ensures the organization's highest priorities are executed with rigor. The role requires the ability to move fluidly between enterprise-level strategy and hands-on execution, balancing long-term value creation with near-term results.

What you will do
The role provides enterprise leadership for business process excellence, overseeing a small team of Enterprise Business Process Owners accountable for critical end-to-end processes. This includes establishing clear ownership, governance, performance management, and continuous improvement to drive efficiency, scalability, and standardization.

The Senior Director also serves as the operations integration lead for mergers, acquisitions, and other strategic transactions, owning integration planning and execution, integration governance, operating model alignment, and value capture in close partnership with business and functional leaders.

Across all dimensions, the role partners closely with leaders across IT, Data, Analytics & AI, Supply Chain, Procurement, Global Business Solutions, and Real Estate to align strategy, execution, and operating models-delivering measurable impact across strategic priorities, process performance, and integration outcomes.

What you will be responsible for

Enterprise PMO Leadership

• Lead the Enterprise PMO, a small team responsible for advancing cross-functional, enterprise initiatives.

• Establish governance, prioritization, reporting, and escalation processes to support effective enterprise program execution.

• Ensure enterprise initiatives are well scoped, appropriately resourced, and supported by clear milestones, dependencies, and decision points.

• Partner with functional leaders to identify risks, manage tradeoffs, and remove barriers to execution.

• Develop and maintain enterprise dashboards and updates that connect initiative status to business outcomes.

• Provide regular progress reviews and recommendations to senior leadership.

Enterprise Business Process Ownership Leadership

• Lead a small team of Enterprise Business Process Owners responsible for critical end-to-end business processes that span functions.

• Establish clear accountability for process design, governance, performance measurement, and continuous improvement.

• Partner with business and functional leaders to identify process pain points, risks, inefficiencies, and standardization opportunities.

M&A Integration Leadership

• Lead integration planning and execution for mergers, acquisitions, and other strategic transactions, in close partnership with business and functional leaders.

• Develop and manage integration governance, workplans, decision forums, reporting, and issue resolution to support value capture and operational continuity.

Chief of Staff

• Serve as a strategic partner and trusted advisor on the organization's highest-priority initiatives and decisions.

• Lead and manage special projects across areas such as strategy, operations, transformation, and organizational effectiveness.

• Drive cross-functional initiatives from ideation through execution, ensuring clear communication, execution discipline, and measurable outcomes.

• Prepare briefing materials, pre-reads, presentations, and decision support for business reviews, steering committees, and executive discussions.

• Help translate leadership priorities into action through planning, follow-up, governance, and accountability.

What we value

• 10+ years in leadership roles interacting with senior teams and leading enterprise initiatives during periods of transformation. Typical prior roles include Director- or senior Director-level leadership roles in strategy, consulting, operations, transformation, program management, or process excellence.
• Bachelor's degree in business, Finance, Operations, Information Systems, or related field required.
• Travel: Ability to travel domestically and internationally as business needs require.
• Exceptional organizational, project management, and program governance skills.
• Strong business acumen and ability to analyze data, assess tradeoffs, and support executive decision-making.
• Gravitas and interpersonal skills to engage senior leaders internally and externally.
• Demonstrated experience managing complex enterprise programs and leading through influence across multiple functions.
• Experience driving business process ownership, continuous improvement, or operating model change.
• MBA or advanced degree preferred.

At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Framingham, Massachusetts is: $232,000-$319,000.The hiring range for other Bose work locations may vary. In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company-driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we're creating what's next-pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let's Make Waves.

Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC's "Know Your Rights: Workplace discrimination is illegal" Poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to applicant_disability_accommodationrequest@bose.com. Please include \"Application Accommodation Request\" in the subject of the email.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.