Sr. Director, Enterprise Delivery & Lean Transformation

Join Us in Shaping the Future of Health Care

At MVP Health Care, we're on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference-every interaction, every day. We've been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.

What's in it for you:

• Growth opportunities to uplevel your career

• A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team

• Competitive compensation and comprehensive benefits focused on well-being

• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

You'll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.

The Senior Director, Enterprise Delivery & Lean Transformaiton provides executive leadership for enterprise portfolio strategy, governance, and delivery. This role ensures enterprise initiatives are aligned to business priorities, sequenced for value, and executed with rigor in a highly matrixed environment. As a peer partner to C-suite leaders, the Senior Director leads the EPMO as a strategic function that connects investment decisions, delivery performance, and enterprise outcomes. The role shapes an integrated delivery roadmap by aligning strategic priorities with enterprise architecture, existing platform capabilities, emerging technologies, and the selective introduction of new tools and AI-enabled practices. This leader advances digital transformation and operating model modernization by building a more connected, intelligent, and state-of-the-ecosystem approach to portfolio execution, while applying Lean and continuous improvement principles to increase speed, quality, and value realization.

What You'll Do

Responsibilities:

• Enterprise Portfolio Governance: Lead the enterprise portfolio governance model, including intake, prioritization, investment alignment, and decision support. Chair or co-chair executive governance forums to drive transparent, timely decisions tied to strategic priorities, capacity, and value. Maintain enterprise-level accountability for portfolio health, risk visibility, escalation discipline, and adherence to delivery and governance standards.
• Strategic Portfolio Planning & Alignment: Partner with executive leaders and business unit heads to translate enterprise strategy into a sequenced, integrated portfolio of initiatives. Develop and maintain a multi-year roadmap that aligns business priorities, enterprise architecture, platform strategy, organizational capacity, and investment planning. Maximize leverage of existing enterprise products and platforms to accelerate value, reduce redundancy, and strengthen ecosystem coherence. Identify where current capabilities can be extended through innovation and where targeted introduction of new tools, automation, or AI is warranted to close gaps, modernize the operating model, and improve speed to value. Continuously adjust priorities, sequencing, and tradeoffs in response to changing business needs and technology opportunities.
• Program & Project Delivery Oversight: Lead execution of major enterprise programs with strong discipline across scope, timeline, dependencies, risk, and value delivery. Orchestrate cross-functional initiatives spanning business, technology, and vendor workstreams, ensuring solutions are designed as integrated components of the broader enterprise ecosystem rather than stand-alone implementations. Manage critical interdependencies and execution risks while advancing more modern delivery through automation, reusable capabilities, and AI-assisted practices.
• Standards & Best Practices (PMO Center of Excellence): Establish and continuously evolve enterprise standards, methods, tools, and performance measures for program and project delivery. Position the EPMO as a strategic center of excellence that defines how the organization plans, governs, and executes work across an integrated digital ecosystem. Advance delivery of maturity by incorporating modern frameworks, portfolio intelligence, automation, and AI-enabled practices that strengthen forecasting, prioritization, issue detection, and execution discipline. Build organizational capability through health checks, coaching, and targeted development.
• Financial Management, Resource Allocation, & Value Realization: Lead financial governance for the enterprise portfolio in partnership with Finance. Align investment planning, budgeting, forecasting, capacity, and value realization to strategic priorities, ensuring resources are deployed effectively, and expected business outcomes are achieved.
• Team Leadership & Development: Build and lead a high-performing EPMO team with strong capabilities in portfolio management, program delivery, governance, and transformation execution. Foster a culture of accountability, collaboration, and continuous development. Strengthen organizational capability through coaching, knowledge transfer, and talent development to ensure delivery leadership scales with enterprise demand.
• Project Portfolio Tools & Analytics: Define the strategy for the enterprise portfolio management, workflow, and reporting ecosystem to provide real-time visibility into investment and delivery performance. Maximize value from existing products and their innovation roadmaps before introducing new tools, ensuring the stack remains rationalized, scalable, and aligned to enterprise architecture. Introduce new capabilities selectively where they materially improve governance, coordination, planning accuracy, or value realization. Expand the use of analytics, automation, and AI to improve forecasting, surface risk and dependency signals earlier, and strengthen executive decision-making.
• Organizational Change Enablement: Embed change leadership into major enterprise programs to drive adoption, readiness, and sustained business value. Partner with HR and key stakeholders to assess organizational impacts and prepare the enterprise for process, technology, and operating model change. Ensure communications, training, and readiness activities are integrated into delivery plans and executed with discipline.
• Continuous Improvement & Lean Practices: Champion continuous improvement across enterprise delivery to increase speed, consistency, and quality. Apply Lean principles and structured problem-solving to simplify processes, remove friction, and improve execution performance. Use process analysis and workflow redesign to modernize delivery practices and strengthen the operating model across the portfolio.

Skills and Experience

• Education, Licensures, & Certifications

• Bachelor's degree required in business administration, management, industrial engineering, or a related field required.

• Master's degree preferred.

• Years of Experience (Required & Preferred)

• 7 to 10 years of experience in project management, business transformation, process improvement, or strategic planning, preferably in a large, complex organization with healthcare experience.

• Minimum Experience

• Demonstrated expertise in program and project management methodologies, tools, and best practices.

• Experience leading cross-functional teams, working in a matrixed environment, and driving strategic initiatives.

• Strong written and verbal communication skills, including the ability to facilitate meetings, lead discussions, and deliver presentations to internal and external audiences.

• Ability to build and sustain effective relationships across all levels of the organization.

• Strong collaboration skills and a demonstrated commitment to cross-functional teamwork.

• Experience with SharePoint, Power BI, and the Microsoft Suite required.

• Strong change management skills and the ability to engage stakeholders at all levels.

• Knowledge of business operations, strategy development, and alignment of functional strategies with enterprise transformation efforts.

• Familiarity with Agile project management principles, tools, and approaches.

• Strong analytical and critical thinking skills.

Pay Transparency

MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

We do not request current or historical salary information from candidates.

$166,400.00-$221,312.00

MVP's Inclusion Statement

At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.

MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.

To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at hr@mvphealthcare.com.