About the Department

At Novo Nordisk, we are helping to improve the quality of life for millions of people worldwide. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our newer Active Pharmaceutical Ingredients (API) facility in Clayton, NC sits on 825,000 square-feet of state-of-the-art equipment, and houses the Fermentation, Recovery and Purification in the production of ingredients for Novo Nordisk's innovative oral products. At API, you'll join a global network of manufacturing professionals who are passionate about what they do.

What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance - effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.

The Position

Provide subject matter expertise in Computer Systems Validation, process improvement, and IT compliance service delivery management across the site. Ensure that IT solutions are implemented and released to use in compliance with relevant regulations and standards facilitating the seamless transition and handover of projects to service operations with key stakeholders. Ensure governance and continuous improvement as an enabler supporting product quality, patient safety, and data integrity and contributes to the organizations goals of improving the lives of people with chronic diseases.

Relationships

Reports to Director / Senior Manager / Manager.

Essential Functions

• Participate in all IT solutions validation activities including but not limited to: IT Infrastructure, IT Systems, and Computerized Equipment's supporting Laboratories, Manufacturing, and Business Areas like Facilities and Warehousing
• Ensure that IT solutions are compliant with relevant regulations and standards, e.g. 21 CFR Parts 11, EU Annex 11, and GAMP requirements among others
• Facilitate, review, approve and as required develop validation deliverables including but not limited to URS, DQ, FMEA, Risk Assessments, FAT, SAT, Protocols (IQ, IOQ, OQ, PQ), Operating and Maintenance Instruction
• Conduct risk assessments and impact analyses to identify potential compliance issues and develop mitigation strategies
• Provide guidance and support to project teams on validation and qualification requirements
• Continuously monitor and improve documentation and processes to ensure compliance with regulatory requirements and Novo Nordisk standards while working to identify efficiencies in the CSV program approach, applying lessons learned, and stay informed of industry regulatory changes as it applies to CSV
• Perform assigned Quality Systems activities including Document Management system, Change Control, Deviations, and CAPA's
• Writing and/or revising procedures applicable to CSV activities
• Work in collaboration with the Engineering group to prepare the validation, requalification, and maintenance program
• Facilitate the seamless transition and handover of projects to service operations with key stakeholders
• Maintain system documentation and process according to Novo Nordisk standards and in compliance with regulatory requirements
• Participate as a CSV SME in audits and inspections and provide needed documentation to demonstrate validated state and release to use
• Collaborate with cross-functional teams to ensure that all IT solutions meet business needs, are delivered on time & within budget, and are properly documented and released to use
• Ensure that all documentation and processes are following regulatory requirements and Novo Nordisk standards
• Provide leadership and expertise in IT CSV, process improvement, and project coordination
• Coach and mentor personnel, and provide guidance as needed
• Participate in process group meetings and contribute to process group activities
• Execute project activities and process improvement by incorporating cLEAN tools for visual management to track service delivery performance and communicate progress to stakeholders
• Utilize problem solving skills to handle deviations to ensure they are properly documented, investigated, and resolved in a timely manner, as well as ensuring subsequent changes are properly documented, assessed for impact, and implemented in a controlled manner
• Develop and deliver training programs for CSV and process improvement initiatives
• Communicate effectively with stakeholders at various levels of the organization to ensure that CSV issues, improvement opportunities, and service delivery meet business needs and are aligned with regulatory requirements and Novo Nordisk standards. Moreover, will also perform other duties as assigned
• Follow all safety & environmental requirements in the performance of duties
• Other accountabilities, as assigned

Physical Requirements

May move equipment &/or supplies weighing up to 33 pounds within the facility using various body positions. May be required to be on your feet for up to a 12 hour shift. May require corrected vision to 20/20 or 20/25 based on role. May require color vision based on role. May require the ability to work in loud noise environments with hearing protections. Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time. % can change on a case-by-case basis based on the role.

Qualifications

• Bachelor's Degree in IT, Engineering, Science, or relevant field of study from an accredited university required
• Master's degree in IT, Engineering, Science, or relevant field of study from an accredited university preferred
• Minimum of seven (7) years of experience in IT compliance required, preferably within the pharmaceutical industry API and/or Finish Production Manufacturing
• Minimum of five (5) years of experience on Validation and Testing of IT Solutions required
• Certified Software Quality Engineer (CSQE) is preferred
• COBIT Certification is preferred
• Lean Six Sigma Green Belt or Black Belt is preferred
• Experience with electronic application lifecycle software, from requirements gathering to testing and deployment, preferrable HP ALM preferred
• Experience as SME participating in Audits and Inspections preferred
• Experience on GxP, change management and deviation handling preferred
• Experience with Incident, Problem, and Change Management in IT preferred
• Excellent writing and communication skills, in English required
• Excellent customer service skills and ability to collaborate effectively in a team environment required
• Excellent problem solving, negotiation, conflict management, and interpersonal skills required
• Excellent planning, organizing, decision making and deal with complexity and ambiguity required
• Strong computer skills and MS Office Expert required

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, were not chasing quick fixes - were creating lasting change for long-term health. For over 100 years, weve been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of whats possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, were making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger - a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.