Sr. Channel Marketing Manager, Integrated Channel Marketing and Global Events, Amazon Devices & Services

As the Sr. Channel Marketing Manager, you are the strategic owner of how Ring & Blink products come to life across the North America offline retail channel. You define the long-term marketing vision and customer experience (CX) strategy for in-store environments spanning The Home Depot, Homebuilder and Pro Channels. Working cross-functionally with product marketing, design, sales, and third-party vendors, you are the recognized expert for Ring & Blink channel marketing across GTM, categories, retailers, and creative. You leverage AI-powered tools and automation to drive operational excellence, enhance project management, and deliver cost efficiencies across all in-store programs.

Key job responsibilities

Strategy & Vision

Define the long-term marketing vision for offline retail experience across The Home Depot, Pro and Homebuilder channels.

Develop retailer-specific strategies that balance the needs of the shopper, the retailer, and the Amazon brands, most specifically Ring&Blink.

Develop offline marketing strategies and CX for new and new-to-world products that inform, engage, and drive early adoption

Be a strategic thought-leader and collaborator with product marketing, product management, and design to determine messaging priorities for the offline environment

Shopper Marketing & In-Store Experience

Lead shopper marketing program development across key accounts (Home Depot, Pro Channel and Homebuilder)

Champion CX initiatives to raise the bar for global in-store experiences, gaining approval at the Director level

Create CX experiments that, if successful, can be scaled for future offline experiences

Own and maintain the offline playbook, making changes as needed to invent and simplify as we scale

AI & Process Innovation

Develop and implement AI-powered tools and mechanisms to streamline in-store program operations, automate reporting, and improve cross-functional collaboration

Champion AI adoption and process automation across the team, building tools and training programs to enhance team capabilities

Execution & Operations

Manage in-store merchandising execution including go-to-market asset creation (tear pads, dummy units, POP displays, digital content)

Manage lead-times, workback schedules, and in-store project budgets

Develop marketing support programs for distributors and independent retailers

Cross-Functional Leadership & Stakeholder Management

Build and maintain relationships with Visual Merchandising, Marketing, In-store Operations, and Merchant teams at key retailers

Clarify and drive project commitments; establish and maintain clear chains of ownership

Anticipate changes and bottlenecks, provide escalation management, and balance customer needs vs. technical and operational constraints

Measurement & Insights

Measure the performance of in-store CX through qualitative and quantitative research, utilizing AI-powered analytics tools

Leverage marketing programs and data to identify strategic selling opportunities

About the team

The Ring & Blink Offline Channel Marketing team expands the distribution and availability of Ring & Blink Devices, Features, and Services by initiating and managing partnerships with offline retailers. This role sits within the Integrated Channel Marketing and Global Events organization supporting all in-store, digital and event experiences in the retail channel - including consumer electronics, mass merchants, regional chains, DIY, hardware, and club stores across multiple market segments. The focus is North America, with frequent collaboration with Ring & Blink Channel Marketing globally to learn and share best practices.