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Sr Business Systems Analyst

The Joint Commission

Oakbrook Terrace, IL

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JOB DETAILS
SALARY
SKILLS
Agile Programming Methodologies, Analysis Skills, Bug Tracking Software, Business Analysis, Business Skills, Business Solutions, Change Control, Communication Skills, Construction, Cross-Functional, Customer Support/Service, Customer/Client Research, Data Modeling, Documentation, Healthcare, Information Technology & Information Systems, Interviewing Skills, Market Research, Marketing, Materials Planning, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Product Development, Product Lifecycle, Product Strategy, Progress Reports, Project Lifecycle, Project Planning, Project Tracking, Regulatory Compliance Software, Relational Databases (RDBMS), Requirements Management, Root Cause Analysis, SQL (Structured Query Language), ScrumMaster, Software Administration, Software Design, Software Development, Software Development Lifecycle (SDLC), Systems Analysis, Team Lead/Manager, Team Player, Test Design, Use Cases, User Documentation, User Interface/Experience (UI/UX), Web Design, Web Interface, Writing Skills
LOCATION
Oakbrook Terrace, IL
POSTED
4 days ago
Overview


The Senior Business Systems Analyst collaborates with business customers and the software development team to design, develop, and enhance software applications. This role ensures quality applications by aligning product strategy with customer needs, gathering detailed requirements, and supporting development through implementation. The analyst leads or participates in essential stages of the software lifecycle, including design, testing, training, implementation, and stakeholder communication.


Responsibilities


+ Creates detailed requirement specifications, designs web and mobile user interfaces, workflows, and documentation. Guides the development of new or updated software products using facilitation skills, interviews, and business and market research to refine requirements.

+ Serves as the intermediary between business users and the software development team, acting as Scrum Master for assigned projects. Leads agile teams in planning and execution.

+ Performs root cause analysis on issues and documents, analyzes, and helps correct software defects throughout the product lifecycle.

+ Collaborate with business engagement team members and cross-functional IT teams to identify gaps between current applications and desired outcomes, assesses and implements improvements.

+ Assists the lead with project planning, tracking progress, reporting status, managing issues, escalation, resolution, and change control.

+ Leads activities associated with the application production promotions and implementation activities. Supports the creation of user manuals and training materials, and communicates planned changes internally to customer support, marketing, and other stakeholders.

+ Aids in establishing and adhering to software development methodologies, standards, procedures, practices, and goals.


Qualifications


+ Bachelor’s degree in computer information systems, business, or equivalent experience.

+ Excellent listening, verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.

+ Excellent influencing and consultative skills, including the ability to get results through others without having direct reports.

+ Knowledge of RPI tools and holder of either (Yellow Belt, Green Belt, Change Agent)

+ Works independently under minimal supervision and according to established procedures and policies.

+ High energy, strong work ethics, quick learner and team player

+ 5+ years of business and systems analysis in software product development, preferably healthcare or related work experience. Knowledge of the Foundry application is strongly preferred.

+ Note: Within 6 months of hire, the individual selected for this position is required to have completed specific Foundry training modules including the Front-End Development training track.

+ Expertise in requirements analysis, use case development, and familiarity with commercial software, compliance, and regulatory markets.

+ Ability to analyze business systems, document requirements, and identify process improvements.

+ Strong knowledge of Agile methodology and Scrum Master experience.

+ Proficient with project life cycles, data flow diagrams, web interface design, data modeling, reporting, and technical architecture.

+ Understanding of relational databases, use of query/reporting tools, and SQL statement construction.

+ Excellent problem solving, facilitation, customer service, influencing, and consultative skills; capable of achieving results through others and improving products efficiently.


Equal Opportunity Field


We offer a comprehensive benefit package. For a complete overview of our benefits package, please visit our Joint Commission Career Page (https://www.jointcommission.org/careers/#434f5b531a144a35906939ce76ce893c_cf7b457e1e9842329663d569f5c839cb)


We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.


Min


USD $89,000.00/year


Max


USD $114,000.00/year


Job Locations _US-IL-Oakbrook Terrace_


Job ID _2026-7245_


# of Openings _1_


Category _Information Technology_


+ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.


+ Please view Equal Employment Opportunity Posters provided by OFCCP here.


+ The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.


+ This Organization Participates in E-Verify. Click here for more information.

About the Company

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The Joint Commission