Accounting, Analysis Skills, Asset Management, Automatic Call Distributor (ACD), Benchmarking, Brio, Budgeting, Business Analysis, Business Case, Business Model, Business Operations, Business Plan, Business Support, Calendar Management, Capacity Utilization, Community Support, Community and Social Services, Compensation and Benefits, Customer Support/Service, Data Analysis, Dental Insurance, Distribution Operations, Electricity, Finance, Financial Analysis, Financial Modeling, Financial Operations, Financial Risk, Forecasting, Gap Analysis, Intelligence Gathering, Leadership, Maintain Compliance, Mentoring, Microsoft Access Database, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Operational Audit, Operational Strategy, Operational Support, Operations Management, Operations Planning, Operations Processes, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Power Outages, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project Evaluation, Project/Program Management, Regulations, Reporting Skills, Risk Analysis, Root Cause Analysis, SAP, SAP BusinessObjects, Scorecarding, Statistics, System Operations, Trend Analysis, Variance Analysis, Vision Plan, Workforce Management, Writing Skills