Sr. Benefits - LOA Specialist 26-00044

The Sr. Benefits – LOA Specialist manages, monitors, documents, and supports all Leave of Absence (LOA) activities in accordance with organizational policies and applicable federal and state laws. This role serves as the subject matter expert for end-to-end leave administration, ensuring compliance, accuracy, and a positive employee experience throughout the leave lifecycle.

The Specialist produces reports and analyzes leave data to identify trends, provide recommendations, and enhance operational efficiency. This position also serves as the HR central point of contact for workers' compensation claims, coordinating processes from initial claim through closure and facilitating transitions between leave types.

Key Responsibilities

• Manage and administer all aspects of leave of absence programs, including:

  • Family and Medical Leave Act (FMLA)

  • California Family Rights Act (CFRA)

  • Pregnancy Disability Leave (PDL)

  • Americans with Disabilities Act (ADA) accommodations

  • Workers' Compensation

  • Personal Leaves of Absence

• Serve as the primary case manager and point of contact for employees and managers throughout the leave process.

• Educate employees on available leave options and guide them through eligibility, documentation, and return-to-work procedures.

• Coordinate workers' compensation claims in collaboration with Employee Health Services and third-party administrators.

• Oversee and maintain the Alternative Duty Program (ADP) to ensure adherence to workflow and policy.

• Facilitate the ADA interactive process, including meetings with managers and employees regarding temporary or permanent work restrictions.

• Track, manage, and maintain all leave documentation to ensure accuracy, compliance, and timeliness.

• Develop, maintain, and analyze reports on leave metrics (e.g., length, type, trends, costs) using Microsoft Excel and other reporting tools.

• Identify opportunities for process improvements, automation enhancements, and streamlined workflows.

• Ensure compliance with all applicable federal and state laws and government reporting requirements related to leave administration.

• Perform other duties as assigned.

• Minimum of 5 years of hands-on experience administering FMLA, CFRA, PDL, ADA, and Workers' Compensation leaves.

• Demonstrated experience in full-cycle leave case management in a high-volume environment.

Technical Skills:

• Advanced proficiency in Microsoft Excel (required), including data analysis and reporting.

• Strong skills in Microsoft Word and PowerPoint.

• Experience working within a Microsoft Windows environment.

Core Competencies:

• Strong knowledge of federal and state leave laws and regulations.

• Excellent analytical and reporting skills.

• Effective multitasking and organizational abilities in a fast-paced, team-oriented environment.

• Strong communication and interpersonal skills with the ability to provide guidance on complex leave matters.

• High attention to detail and commitment to confidentiality.