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Sr AV Technician

Stefanini, Inc

Manattan, NY

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JOB DETAILS
SKILLS
Administrative Skills, Audioconferencing, Audiovisual, Biamp, Broadcasting, Control Systems, Crestron, Customer Relations, Customer Support/Service, Hardware Configuration Management, IP (Internet Protocol), Identify Issues, Lift/Move 30 Pounds, Mac Operating System, Maintenance Services, Microsoft Office Live Meeting, Microsoft Product Family, Microsoft Windows Operating System, Mobile Devices, Network Support, Operational Support, Organizational Skills, Polycom, Presentation/Verbal Skills, Project Planning, Project/Program Coordination, Slack, Systems Maintenance, Technical Operations, Technical Support, Time Management, User Documentation, User Interface/Experience (UI/UX), Videoconferencing, Writing Skills
LOCATION
Manattan, NY
POSTED
6 days ago
Stefanini Group is looking for Sr. AV Technician for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at (248) 728-2627/Alfher.Hidalgo@stefanini.com for faster processing. Thank you!

We are seeking a temporary IT/AV Support Specialist to assist with technology operations and audiovisual support in the New York Office. This role is key to ensuring a seamless user experience across meetings, events, and day-to-day office operations. The ideal candidate will bring a balance of technical AV expertise, strong customer service, and general IT support capability.

 

Key Responsibilities

  • Training and orientation of in-room systems to end users
  • Manage and maintain AV systems within the office, ensuring reliability and performance
  • Provide AV support for high-profile meetings, internal and external events, and live broadcasts
  • Support and configure AV hardware including Dante, Crestron, BiAmp, QSC, and Logitech/Polycom systems
  • Coordinate AV repairs and service with external vendors
  • Route audio and video effectively across systems; troubleshoot backend AV issues (break/fix)
  • Provide live meeting support across Zoom and Microsoft Teams platforms
  • Will be responsible for supporting Manhattan office as well as Brooklyn office


Key Qualifications

  • 3+ years of experience in a combined AV/IT support role
  • Proven experience with live AV event support, Dante, Crestron, BiAmp/QSC, Audiotechnica Microphones, Logitech, Varied AV Systems and connections, and related AV systems
  • Ability to configure and support conferencing technologies and AV control systems
  • Strong understanding of IP networking principles and ability to diagnose connectivity issues
  • Experience supporting users in fast-paced, customer-facing environments
  • Familiarity with Windows 11, macOS, Microsoft 365, and mobile device platforms
  • Strong organizational and time-management skills
  • Excellent oral and written communication; ability to explain technical issues to non-technical users
  • Ability to lift/move equipment (up to 30 lbs) and provide occasional early or late meeting support

 

Preferred Skills

  • Dante audio networking knowledge
  • Exposure to Slack, Trello, or other team collaboration tools
  • Experience training users and creating user-friendly documentation
  • Passion for AV systems and continuous learning in the tech space
  • Project planning or project coordination experience

#LI-AH1

#LI-ONSITE

 


About the Company

S

Stefanini, Inc

Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.

With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1987
WEBSITE
http://www.stefanini.com